Quality & Assurance Manager - Residential Aged Care

at; Österreich; Vor Ort; EUR 50 000 - 70 000; Vollzeit

Zusammenfassung

A leading not-for-profit Aged Care provider is seeking a Quality & Assurance Manager to champion clinical governance in Residential Aged Care facilities. The successful candidate will lead a dedicated team, fostering a culture of service excellence while ensuring compliance with regulations. This role offers an opportunity to make a meaningful difference in the lives of older Australians within a supportive and values-driven environment.

Leistungen

Generous salary packaging benefits

Access to ongoing professional development opportunities

Employee Assistance Program

Free on-site parking

Qualifikationen

• Minimum of 4 years’ experience in the Aged Care sector.
• Proven experience in clinical governance and regulatory compliance.
• Proficient in digital systems and clinical documentation.

Aufgaben

• Lead a committed quality team and ensure compliance with regulations.
• Monitor and evaluate clinical care through audits and reviews.
• Develop and assist with clinical governance and quality management systems.

Kenntnisse

Leadership

Communication

Problem-Solving

Ausbildung

Registered Nurse with AHPRA registration

Jobbeschreibung

Quality & Assurance Manager - Residential Aged Care

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Are you a Registered Nurse with a passion for quality, leadership, and making a meaningful difference in the lives of older Australians?

At Warrina Homes, we provide more than care – we create a community grounded in Christian values where dignity, choice, and wellbeing are central. We are seeking an experienced Quality & Assurance Manager to champion clinical governance and continuous improvement across our Residential Aged Care facilities (RACF).

The Role

Reporting to the Executive Manager Residential Services (EMRS) and working closely with our Leadership Team, you will play a key role in ensuring compliance with relevant regulations, standards and legislative requirements. This is your opportunity to lead a committed quality team, foster a culture of service excellence, and support our residents to live with dignity, choice, and purpose.

Key Responsibilities include:

Develop, support, and assist with the delivery of clinical governance and quality management systems.

Ensure the provision of high levels of safe and effective clinical care to all residents.

Finalise the external complaints response in collaboration with General Managers and the Clinical Quality Coordinators.

Submission of NMQIP data for the organisation.

Monitoring and evaluating the features of clinical care by coordinating and conducting frequent audits and reviews.

Attend the industry related webinars and seminars and update EMRS regarding the upcoming changes.

Create, Review and Update the policy and procedures as per the industry standards.

Uphold continuous improvement and coordinate effective completion and evaluation of audit and review results.

Trend the monthly clinical indicator data, identify the theme of improvement and communicate with the clinical leadership team.

Reporting, tracking, and developing overall clinical governance and quality management systems.

Chair the Quality Advisory Body Meeting.

Lead the re-accreditation application process and self-assessment for RACFs.

Provide leadership and direction to the Quality Team to ensure high levels of service, competency, and staff morale.

About You

For this appointment, Warrina Homes is seeking a seasoned Clinical professional with a strong people-centred focus. We encourage candidates with the following experience and skill set to apply:

Registered Nurse with current AHPRA registration.

Minimum of 4 years’ experience in the Aged Care sector with a strong understanding of compliance and quality systems.

Proven experience in clinical governance, accreditation processes, and regulatory compliance.

Strong leadership and mentoring capabilities with excellent communication and problem-solving skills.

Proficient in digital systems and clinical documentation.

Empathy with the Christian mission and values of Warrina Homes.

Valid driver’s licence, own transport, and satisfactory police clearance (or willing to obtain).

Previous experience in a similar role or as a Director of Nursing in Aged Care is desirable.

What We Offer

Attractive salary with generous salary packaging benefits: Up to $15,899 for living expenses and $2,650 for meals and entertainment.

A direct, meaningful role where your work improves lives.

A supportive and friendly team that values your contributions.

A workplace culture built on respect, faith, and growth.

Access to ongoing professional development opportunities.

Employee Assistance Program for personal and professional wellbeing.

Free on-site parking.

Who we are

Warrina Homes is a leading not-for-profit Aged Care provider in metropolitan Adelaide, specialising in both retirement villages and Residential Aged Care services. Our approach is guided by core organisational values - Christian principles, Care, Teamwork, Sustainability, and Good corporate citizenship. We are committed to delivering high-quality, person-centred care that respects individual preferences and promotes choice. With a holistic model that addresses the physical, spiritual, and emotional needs of our residents, we take pride in our strong reputation for compassionate care, a supportive workplace culture, and a continuous focus on improvement and innovation.

We foster a culture of empowerment, encouraging employees to take ownership and make informed decisions to excel in their roles. We are committed to supporting our team members, providing a collaborative and engaging work environment. Teamwork is a core value that underpins our organisation, shaping a culture of mutual respect and support. At Warrina Homes, every resident matters, and every employee plays a vital role in our mission. Join our team today and be part of a compassionate and dedicated community.

Warrina Homes maintains a non-smoking policy across all areas of the workplace.

Apply now with your resume and a cover letter detailing your suitability for the role by simply clicking the ‘Apply’ button. Applications will be reviewed upon submission. Don't miss the chance to be part of a growing and supportive team committed to making a positive impact.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Australia? Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)? Do you have a current Australian driver's licence? How many years' experience do you have as a Quality, Compliance and Clinical Governance Specialist?

Welcome to Warrina Homes – the quality based, boutique provider of aged care in the North Eastern Corner of Adelaide. Guided by Christian values, Warrina Homes creates and maintains a full spectrum of care that seeks to meet the client’s physical, spiritual and emotional needs, as well as aiming to develop strategies that ensure a creative approach to growth and delivery of services to eligible clients.

Warrina Homes has a policy for continuous quality improvement which outlines their process for identifying, implementing and monitoring continuous improvement. Reactive improvement initiatives are identified through regular trend reports from monitoring processes such as incidents, audits, comments and complaints, ‘what do you think’ forms and surveys. Planned improvements and major projects are proposed through strategic planning and department head initiatives.

Source: This is an extract from the company's own website.

Welcome to Warrina Homes – the quality based, boutique provider of aged care in the North Eastern Corner of Adelaide. Guided by Christian values, Warrina Homes creates and maintains a full spectrum of care that seeks to meet the client’s physical, spiritual and emotional needs, as well as aiming to develop strategies that ensure a creative approach to growth and delivery of services to eligible clients.

Warrina Homes has a policy for continuous quality improvement which outlines their process for identifying, implementing and monitoring continuous improvement. Reactive improvement initiatives are identified through regular trend reports from monitoring processes such as incidents, audits, comments and complaints, ‘what do you think’ forms and surveys. Planned improvements and major projects are proposed through strategic planning and department head initiatives.

Source: This is an extract from the company's own website.

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