Product Expert - Dashboards (f/m/x)

enspired GmbH; Wien; Vor Ort; Vertraulich; Vollzeit

Zusammenfassung

A leading company in the energy sector is seeking a product expert to drive the energy transition. You will be responsible for understanding product offerings, collaborating with various internal teams, and ensuring excellent customer experiences. The role demands strong communication skills and a background in business or IT, with a focus on design and customer engagement.

Leistungen

30 days of vacation

60 days of work from anywhere

Extensive support for lifelong learning

Referral bonus

Social events and holiday parties

Free public transportation ticket

Free lunch and fruits

Offsetting your private CO2 emissions

Sustainable inspired merchandise

Qualifikationen

• Experience in a similar role in the energy industry, ideally with dashboards.
• Fluent in English; German is a plus.
• Detail-oriented and able to work in a fast-paced environment.

Aufgaben

• Develop product documentation and support internal teams.
• Engage with customers to gather feedback and enhance product offerings.
• Ensure effective communication of product features to stakeholders.

Kenntnisse

Analytical skills

Communication

Problem-solving

Design sense

Customer engagement

Ausbildung

Degree in business, IT, science, or similar

Tools

Python

Enterprise architecture knowledge

Jobbeschreibung

Job Description

Join us and drive the energy revolution

Are you passionate about the energy transition and naturally curious about power markets? We are looking for a collaborative product expert (f/m/x) who will serve as a point of contact and subject matter expert for a specific product or range of products within the company's portfolio. You will be responsible for understanding the product inside and out, staying up to date with industry trends, and effectively communicating product features and benefits to both internal teams and external stakeholders. Your role will involve collaborating closely with various departments such as asset optimization, marketing, sales, and trading operations to ensure the success of the product.

Stand for the best customer experience

As part of our handpicked team of experts, you:

• Develop and maintain the release board, feature matrix for sales, and clear, accessible product documentation (FAQs, technical specs, data documentation) to support internal teams and streamline go-to-market efforts,
• Act as the product knowledge hub, enabling internal teams (e.g., sales, trading operations) through engaging training formats and direct support in client interactions,
• Gather and organize requirements for product planning and development,
• Actively engage with customers to understand their current needs, gather feedback, and anticipate future expectations to inform product development and increase customer satisfaction,
• Own the dashboard design process, ensuring a consistent, user-friendly, and on-brand experience,
• Drive quarterly dashboard releases that deliver measurable value to all existing and new markets, incorporating qualitative and quantitative user feedback, and
• Collaborate closely with our existing teams and external partners to align roadmap priorities and implementation paths based on business value and technical feasibility.

Requirements

How you fit into the team:

• You want to participate actively in the transition to clean energy, and
• Value excellent team spirit, start-up culture, and creative freedom,
• Have a background in either business, IT, science, or similar,
• Have experience in a similar role in the energy industry, ideally involving dashboards,
• Enjoy working closely with customers and translating their feedback into actionable insights,
• Have excellent communication and presentation skills, with the ability to convey and document complex technical concepts clearly and concisely,
• Have strong analytical and problem-solving skills, with the ability to interpret user data and make data-informed product decisions,
• Have a good eye for design and aesthetics,
• Are experienced in preparing product documentation and training materials to support sales and operations teams,
• Are fluent in English. German and other languages are a plus,
• Are detail-oriented with a focus on delivering high-quality work in a fast-paced environment,
• Can collaborate effectively with cross-functional teams and influence stakeholders at all organizational levels,
• Have basic coding skills in Python and some experience with using LLMs,
• Experience with enterprise architecture is a plus,
• Are interested in the power industry, power trading, and artificial intelligence, and
• Are a curious person with a good sense of humor.

What's in it for you?

We believe in transparency and keeping our colleagues updated on every aspect of our business. Furthermore, we offer a wide range of benefits:

• 30 days of vacation
• 60 days of work from anywhere
• Extensive support for lifelong learning
• Hybrid and flexible working model
• Referral bonus
• Regular social events and holiday parties
• Free public transportation ticket
• Free lunch, fruits, and fair-trade coffee at the office
• Offsetting your private CO2 emissions
• Sustainable inspired merchandise

We are an equal opportunity employer and consider all qualified applicants. We offer an attractive salary corresponding to your skills of at least EUR 75,000 gross annually.