What this role is about and who we are looking for
As Product & Engineering Lead (Domain Lead), you take full organizational and technical ownership of your team and act as the central point of contact between your team, the Chief Technical Officer (CTO), the Chief Solution Architect, management, and other teams. You carry real ownership – from product strategy to budget to customer satisfaction. This isn't factory-line development; it's responsibility for a product you help shape.
Your Tasks
Leadership & Team
- Direct technical and organizational leadership of your team: planning, prioritization, and coordination
- Foster a culture of ownership and accountability
- Onboard new team members and support their professional and personal growth, including regular feedback conversations
- Provide technical guidance and distribute tasks within the team
Operations & Delivery
- Ensure monitoring, operations, deployment, and support are covered
- Take full responsibility for your product's deadlines, scope, and budget
- Own incident management, major incident handling, and SLA compliance
- Own customer satisfaction – including gathering feedback and feeding it into the product and strategy
- Manage the team's projects: planning, progress tracking, and dependency management
- Own risk management: identification, assessment, tracking, and mitigation measures
- Act as the main point of contact for the CTO (plans, budget) and the Chief Solution Architect (technology & architecture)
- Drive decision-making processes, including involving the CSA on ADRs and the CTO on DRs
- Report regularly on usage, customer growth, and churn
- Escalate risks to the CTO early
Your Profile
Technical & Professional
- A relevant degree/qualification and several years of experience in software development or operating software products
- Strong technical understanding to collaborate with the Chief Solution Architect as an equal
- Solid grasp of security, high-availability, and resilience requirements
- Open to AI-powered workflows and using modern tools to make your team faster and better
- Experience with cloud platforms such as AWS, GCP, or Azure is a plus
Personal
- Strong communication and facilitation skills, and a natural team player
- A self-driven, structured way of working with a clear focus on solutions and results
- A strong sense of ownership and responsibility, and a pronounced ownership mentality
Leadership & Ownership
- Proven experience leading teams, whether in a technical or a people-management capacity
- Experience in product and project management, with a track record of planning and driving initiatives independently
- Experience managing timelines, deadlines, and budget responsibility
- A highly self-driven approach with a clear ambition toward full ownership of your product
- Experience with risk management (identification, assessment, mitigation)
- A customer-focused mindset, ideally with experience incorporating customer feedback
We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...