Proactive Service Engineer Marchtrenk, Austria Customer Care * Services Experienced Professionals

TGW Group; Marchtrenk; Hybride; EUR 43 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Home office model

Résumé du poste

TGW Group in Austria's Oberösterreich region invites you to join our team as an IT Monitoring Specialist. You will monitor client systems, develop monitoring solutions, and keep environments secure and high-performing.

You thrive on proactive problem prevention, documenting findings, and offering concrete recommendations to clients. German and English communication skills are essential, and we provide flexible hours and a supportive, international culture.

Qualifications

• Technical IT background through training or professional experience.
• Operating systems are part of day-to-day work; Oracle and IT security are familiar concepts.
• Experience managing IT systems in a client environment.
• Proactive, reliable mindset with focus on business as well as technical outcomes.
• German and English communication skills.

Responsabilités

• Monitor client systems to prevent issues.
• Set up and further develop monitoring solutions.
• Keep systems secure and up to date through patches and preventative measures.
• Propose ideas for stable, secure and trouble-free operations.
• Provide clients with concrete recommendations, not just documentation.
• Collaborate to continuously improve processes and services.

Connaissances

German language

English language

IT monitoring

System administration

Security awareness

Outils

Monitoring tools

Oracle

Description du poste

Do you find it more exciting to prevent problems than to fix them? Then you’ve come to the right place. We’re looking for someone who enjoys digging into logs, sees monitoring as more than just a dashboard, and takes pleasure in keeping complex client systems stable, secure and high-performing. Does that sound like you? Then let’s have a chat!

• You’ll keep an eye on client systems before anything goes wrong.
• You’ll set up and further develop monitoring solutions.
• You’ll keep systems secure and up to date through patches and preventative measures.
• You’ll come up with ideas for stable, secure and trouble-free operations.
• You won’t just document things – you’ll give our clients genuine recommendations
• You’ll work with us to continuously improve processes and services

What you'll need:

• You have a technical IT background – through training or professional experience or both
• Operating systems are part of your day-to-day work; Oracle and IT security are familiar concepts to you
• You have already managed IT systems and know what matters in a client environment
• You work reliably, think proactively and keep an eye on the business benefits as well as the technical aspects
• You communicate confidently in German and English

What you'll receive:

• An appreciative working environment, motivated team and an open feedback culture
• Wide variety of tasks and room for creativity
• Flexible working hours and a generous home office model
• Responsibility in a successful international company with a strong focus on culture and values
• A well-structured training period and support by experienced colleagues
• Wide range of opportunities for professional and personal development through in-person training and eLearning sessions

In this position, you can expect the following benefits, among others.

Ready to start? We're looking forward to meeting you. An immediate start is possible.

We offer an attractive salary in line with the market, which can be above the collective agreement depending on qualifications and experience. The minimum gross basic salary based on full-time employment per year is47.547 Euro.

*TGW is an employer that promotes equal opportunities. We invite everybody interested inthis job to apply.