Privacy, Regulation & Operations Manager (Junior)

Prighter Group.; Wien; Hybrid; EUR 32,000 - 39,000; Full time

Job summary

Prighter Group, a fast-growing LegalTech company, seeks a Privacy, Regulation & Operations Manager to join our Vienna-based team. You will handle day-to-day regulatory work for clients as their representative and service provider, from data subject requests to authority inquiries, while helping keep our internal operations running smoothly.

Guided by senior lawyers and privacy professionals, you’ll gain hands-on experience across GDPR, UK GDPR, NIS 2, EU AI Act and other frameworks.

Qualifications

• Degree in Law or related field with interest in data protection.
• Basic GDPR knowledge and willingness to deepen it.
• Structured, reliable, deadline-driven work style.
• Strong written communication with clients and authorities.
• Tech-friendly with CRM/ticketing and case management tools.
• Availability during CET business hours.
• Willingness to learn and adapt in a growing team.
• Humor and the ability to engage others.

Responsibilities

• Handle day-to-day regulatory work for clients as their representative and service provider.
• Manage data subject requests, complaints, and authority inquiries.
• Assist with incident notifications and data breach reporting.
• Maintain accurate case documentation in our systems.
• Support onboarding and client records; assist product team with process improvements.
• Research regulatory developments and ad-hoc projects.

Skills

GDPR knowledge

Structured, reliable work style

Written communication skills

Tech-friendly CRM/ticketing

CET business hours availability

Fast learner

Humor and people skills

Education

Law degree or related field

Tools

CRM software

Ticketing systems

Case management tools

Job description

Prighter is a fast-growing LegalTech company building productised services and SaaS solutions for compliance with data protection as well as AI & digital governance regulations. With the mission to enable companies around the world to comply with regulatory requirements for their digital business, our services and SaaS solutions guide our global clients through the increasingly complex legal landscape.

Uniquely in our sector, we are born out of a law firm and now deliver our solutions to companies of all sizes in over 50 countries. We are an innovative tech-centered business with the benefit of legal capability running through our company – this is a significant differentiator in what we deliver. The diversity of our client base mirrors the diversity of our international team. To support our growing client base, we are looking for a Privacy, Regulation & Operations Manager to join our team.

The Role

Are you at the start of your career and want to see how privacy and digital regulation work in practice? As Privacy, Regulation & Operations Manager you will be part of our operations team and handle the day-to-day regulatory work we do for our clients as their representative and service provider – from data subject requests and complaints to authority inquiries and incident notifications. At the same time, you help keep our internal operations running smoothly. You will be guided by experienced lawyers and privacy professionals and gain hands-on experience across the GDPR, UK GDPR, NIS 2, the DSA, the EU AI Act and other frameworks.

Regulatory operations

• Handle data subject requests (access, erasure, rectification, objection etc.) received on behalf of our clients – from intake and identity verification to forwarding, tracking deadlines and communicating with data subjects.
• Process complaints and inquiries from individuals, and support communication with supervisory authorities and other regulators.
• Support clients with personal data breach and incident reporting, including preparing and tracking notifications within the applicable deadlines.
• Monitor deadlines and escalations and make sure every case is documented completely and accurately in our systems.
• Prepare standard correspondence and documents using our templates and help improve them.

Operations support

• Support client onboarding, including collecting and verifying client information and setting up services.
• Help maintain client records, registrations and internal databases.
• Contribute to improving our processes and workflows and give feedback to our product team on how our tools can work better.
• Support the team with research on regulatory developments and ad-hoc projects.

The role is hybrid with our office in Vienna. Remote work is possible, however you should be located in the EU, the UK or Switzerland.

Skills

Required

• Degree (completed or close to completion) in Law, or in a related field with a clear interest in data protection and regulation.
• Basic knowledge of data protection law (GDPR) and the willingness to quickly deepen it.
• Very structured and reliable way of working – you keep track of deadlines and details even when many cases run in parallel.
• Good written communication skills and a clear, friendly tone with clients, individuals and authorities.
• Tech-friendly and comfortable working with ticketing, CRM or case management tools.
• Availability during normal business hours (CET).
• Fast learning and openness to new and changing tasks.
• Humour and the ability to make others laugh and to inspire.

Advantageous

• First practical experience (internship or part-time) in a law firm, privacy consultancy, DPO office, compliance or operations team.
• Experience with handling data subject requests, complaints or incident notifications.
• Interest in further frameworks such as UK GDPR, NIS 2, the DSA, the EU AI Act, Swiss FADP or Türkiye KVKK.
• Privacy certification (e.g. CIPP/E) or the motivation to obtain one.
• Any additional language skills besides English and an international background.
• Junior position with broad, hands-on exposure to real regulatory work for international clients.
• Mentorship from experienced lawyers and privacy professionals and grow in a multidisciplinary team.
• Hybrid work environment fitting your preferences.
• Budget for relevant educational opportunities and certifications.
• Take pride in knowing you are delivering some peace of mind to businesses around the world and contribute to the accessibility of privacy and digital rights for millions of people.

This position is designed for graduates and early-career professionals. For this full-time position the annual gross salary starts from EUR 35,000, depending on experience and skills.