Pharmareferent (m/w/d)

Syneos Health Commercial Solutions; Salzburg; Vor Ort; EUR 50 000 - 70 000; Vollzeit

Zusammenfassung

A leading health company seeks a Product Specialist in Austria to engage healthcare professionals to support the product launch for insomnia treatment. This role involves creating business plans, managing sales activities, and utilizing CRM tools to enhance customer interactions.

Qualifikationen

• University degree in life sciences or related field.
• Experience in primary or secondary care sales.
• Existing relationships with HCPs, especially in insomnia.

Aufgaben

• Build awareness of the product’s value in treating insomnia.
• Engage with psychiatrists and neurologists.
• Develop regional business plans and manage field activities.

Kenntnisse

Communication

Analytical skills

Selling skills

Decision-making

Networking

Territory planning

Entrepreneurial mindset

Ausbildung

University Degree – Life Sciences preferred

Fulfil legal requirements for medical reps in country (72 AMG)

Tools

Veeva CRM

Jobbeschreibung

Description

As a Product Specialist within the Syneos Health–Client team, you will play a key role in supporting the launch of a product across your assigned region.

Your core responsibility is to build awareness of the product’s value in treating insomnia, primarily engaging with psychiatrists and neurologists in both primary and secondary care settings. You will identify and engage relevant healthcare professionals, drive change within current treatment pathways, and act as the lead orchestrator of the local customer journey.

The role includes developing regional business plans to drive uptake, managing field activities and travel, and selecting the most effective channels for HCP engagement – whether in person or remote. You will lead data-driven, value-based conversations and help shape the product’s success in a complex launch environment.

Job Responsibilities

The primary role responsibilities will involve, but not be restricted to, the following activities:

• Coverage of an agreed territory; the PS will identify and develop HCP value-based interactions using approved materials/media, along with company data and insights to proactively interact across primary and secondary care whilst ensuring alignment to national and regional launch strategy.
• Ensure interactions are delivered with competency and quality, building a strong differentiated approach to customer interactions.
• Create, adapt, and deliver on a well-defined business plan within budget and agreed timelines.
• Deliver sales, activity, and other key performance metrics as deemed suitable.
• Complete the distance learning and any face-to-face initial training programmes and any subsequent training deemed necessary.
• Use of Veeva Customer Relationship Management (CRM) system to support planning, targeting, segmentation, sequential selling, territory analysis, and administration.
• Provide periodic qualitative feedback on communication effectiveness, detailing support materials, and main objections from HCPs.
• Present clinical, financial, and value-based solutions using approved materials/media to key decision makers within the therapeutic area.
• Educate healthcare professionals on the safe, appropriate, and effective use of the product to ensure optimal patient outcomes.
• Identify HCPs with an interest in Insomnia to support advocacy and assess their importance to the local business.
• Identify and assess local opportunities, present business cases for additional support or investment.
• Develop long-term relationships with HCPs interested in insomnia.
• Collaborate with team members and at regional and national meetings to promote a culture of support and sharing best practices.
• Work closely with the MSL team to organise round tables and develop regional experts.
• Share insights on market dynamics and competitor activity with marketing and stakeholders.
• Manage consents and communication channels, including digital channels.
• Comply with all SOPs and codes of ethical practice, ensuring activities adhere to local rules and regulations.

Qualification Requirements

Education:

• Fulfils legal requirements for medical reps in country (72 AMG)
• University Degree – Life Sciences preferred
• Valid driver’s license required

Skills & Experience:

• Experience in Primary or Secondary Care Sales with successful achievements
• Product launch experience, especially in CNS and/or Neurology
• Existing relationships with HCPs interested in insomnia, including GPs, Psychiatrists, and Neurologists, are advantageous
• Experience in multi-channel digital approaches including e-detailing and remote applications
• Enthusiastic, high-energy, team-oriented, with a “can do” attitude
• Entrepreneurial mindset, viewing challenges as opportunities
• Exceptional communication, selling, and persuasion skills
• Strong drive for achievement and willingness to challenge the status quo
• Excellent territory planning, management, and organizational skills
• Networker with strategic account influence skills
• Strong analytical and decision-making skills
• Ability to utilise Veeva CRM and digital resources effectively
• Willingness to collaborate and share insights for team success

At Syneos Health, we are dedicated to building a diverse, inclusive, and authentic workplace. If your experience doesn’t align perfectly, we encourage you to apply and consider transferable skills. Join our Talent Network to stay connected for more opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. Join our commercial teams to succeed with support, resources, and autonomy. Our partnerships create diverse career paths. We have launched more sales teams across therapeutic areas than the top 25 pharma companies combined. Be part of our mission to improve patient lives worldwide.

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