Order Fulfillment Specialist

SKIDATA; Grödig; Hybrid; EUR 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Flexible Hybrid Work Model

Meal Allowance

Job Bike Leasing Program

Transport Subsidy

Extra Vacation Days

Sustainability Support

Global Collaboration

Professional Growth Opportunities

Zusammenfassung

SKIDATA in Grödig/Salzburg, Austria, is seeking an Order Fulfillment Specialist (m/f/d) to support our Swiss service operations. You will manage orders, parts replenishment, and invoicing in AX12, coordinating with logistics and service teams.

We value a structured, resilient professional with a commercial apprenticeship and experience in order processing or spare parts. The role offers a flexible hybrid work model, meal allowance, bike leasing, and other benefits.

Qualifikationen

• Completed commercial apprenticeship or equivalent education.
• Experience in order processing or spare parts business is an advantage.
• Structured and focused way of working.

Aufgaben

• Administer projects, work orders and service orders end-to-end in AX12.
• Manage spare parts replenishment and MRP.
• Coordinate transports for Swiss shipments with logistics partner.
• Handle returns and drive the repair process; liaise between service, logistics and documentation.
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations.
• Invoice service orders, work orders and contracts; monitor backlog and support quotations.

Kenntnisse

Structured work

Resilience

AX12

Ausbildung

Commercial apprenticeship or equivalent education

Tools

AX12 (ERP)

Jobbeschreibung

Order Fulfillment Specialist (m/f/d)

Are you ready to keep our global service operations running smoothly? At SKIDATA, we're leaders in cutting-edge access solutions, and we're looking for a dedicated Order Fulfillment Specialist to join our dynamic Supply Chain Management Switzerland team. You'll be employed at our SKIDATA HQ in Grödig/Salzburg, Austria, while working closely with and supporting our colleagues in Switzerland. If you enjoy structured, reliable work and thrive in a fast-paced service business, this is your chance to make a real impact.

What You'll Do

• Administer projects, work orders and service orders end-to-end in AX12, including master data such as vendor addresses, facilities, project contracts and items
• Manage spare parts replenishment and MRP to secure supply for our Swiss service operations, keeping inventory levels healthy and well balanced
• Coordinate transports for Swiss shipments in close collaboration with our external logistics partner and project teams
• Handle returns and drive the repair process end-to-end, acting as key contact between service, logistics and documentation
• Create and maintain service and SaaS contracts, including indexations, changes, activations and cancellations
• Invoice service orders, work orders and contracts, monitor the backlog, and support customers with quotations and aftersales questions

What You Bring

• Completed commercial apprenticeship or equivalent education
• Professional experience in order processing or the spare parts business is an advantage
• A focused, structured way of working
• Resilience and stamina for a fast-paced service business

What You Can Expect

• Flexible Hybrid Work Model: Achieve a better work-life balance with our adaptable hybrid working options.
• Meal Allowance: Benefit from a digital meal allowance designed to suit your preferences.
• Job Bike Leasing Program: Participate in our bike leasing program to promote a healthier and more active lifestyle.
• Transport Subsidy: Receive financial support for your Job Ticket to help with your daily travel costs.
• Extra Vacation Days: Take advantage of an optional additional week of vacation to recharge.
• Support Sustainability: Access electric vehicle charging stations in our parking area to support eco-friendly commuting.
• Global Collaboration: Work alongside an international team of specialists, sharing knowledge and insights from diverse backgrounds.
• Professional Growth Opportunities: Discover excellent chances for career development and skill enhancement.

We offer a competitive salary based on your qualifications and professional experience. The minimum salary for this position according to the collective agreement is EUR 2,535.00 gross per month on a full-time basis. Of course, your actual salary will be adjusted in line with the market based on your qualifications.

Location: Salzburg, Austria

Your Personal Contact

Anja Effenberger – Senior HR Business Partner – [phone]

Innovative solutions at the cutting edge, a dynamic and forward-thinking work environment, and diverse opportunities – welcome to the world of SKIDATA. Join our strong, international team now and help shape the future of modern access solutions with your creativity and expertise. When you join our SKIDATA team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 62,000 colleagues in more than 70 different countries.

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