Operations Manager - Pest Control

at; Österreich; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A leading pest control company in Australia is seeking an Operations Manager to ensure high-quality service delivery and effective leadership within the team. Key responsibilities include maintaining compliance and optimizing profitability. The ideal candidate should have a strong background in customer service and be a reliable self-starter. This role offers competitive salary and various benefits including training and career growth opportunities.

Leistungen

Innovation and training opportunities

Tools of the trade

Employee rewards and recognition

Employee discounts

Sustainability initiatives

Qualifikationen

• Experience in a leadership role, preferably within operations.
• Proven track record of enhancing operational processes.
• Must possess a current Australian driver's licence.

Aufgaben

• Ensure quality control of service delivery.
• Provide effective leadership to operational staff.
• Maintain client interactions that are friendly and courteous.
• Demonstrate commitment to process improvement.

Kenntnisse

Demonstrated organisation and planning skills

Exceptional understanding of customer service

Ability to follow and implement procedures

Honest and reliable self-starter

Jobbeschreibung

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Permanent - Full Time role for a hungry, enthusiastic leader

Competitive salary + Bonus

On the job Training with an array of Company Benefits

Working with a fun, hard working and professional team

Your opportunity

With over 40 branches in the Pacific Region, we pride ourselves on employing the best of the best in the Industry. Due to expansion, we are looking for an Operations Manager to join the team in Perth to ensure consistency and quality of service delivery to all our pest control customers.

Key responsibilities

Ensure quality control of service delivery, consistency and compliance in all operational matters

Provide effective leadership to the Branch Operational Staff

Maintain friendly & courteous contact with clients and customers

Demonstrate commitment to the continual improvement of processes.

Assist in maximising profitability by Measuring, Monitoring and Managing Staff

Position requirements

Knowledge and experience in the Pest Control Industry is not essential for the right candidate

Demonstrated organisation and planning skills

Professional presentation

An exceptional understanding of and a proven track record with high level customer service

Ability to follow, understand and implement procedures

Must be an honest, reliable self-starter

Exceptional knowledge of systems and back office processes

FlickAnticimex is an international industry leader within the pest control and hygiene sectors. We have over 100 years of experience throughout Australia and currently protect over 55,000 commercial sites and 180,000 residential customers from pests every year.

Work for an equal opportunity employer

Training and development opportunities

Flick Factor – Benefits, wellbeing, and rewards program (permanent employees)

Please send through your applications as soon as possible as shortlisting will commence immediately

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Salary match Number of applicants Skills match

Your application will include the following questions:

• How many years' experience do you have as an operations manager?
• Which of the following statements best describes your right to work in Australia?
• Do you have customer service experience?
• Do you have a current Australian driver's licence?

Flick Anticimex is Australia’s leading pest control and hygiene company with over 105 years of reliable, safe, and professional service. We proudly provide services to residential homes and Australia’s major industrial, government, resource, and commercial sectors.

At Flick, innovation is at the heart of what we do. From traditional pest control and hygiene services to cutting-edge SMART Digital Pest Control, we provide bespoke solutions that are both effective and tailored to our clients' needs.

When you’re part of the Flick team, you become part of an Australian icon - from pest & hygiene technicians, customer care roles, to branch operational & management positions.

Perks and benefits include Innovation, Training, and Career Growth, Tools of the Trade, Certified Training via Flick Anticimex RTO, Wellbeing & Support, Employee Rewards & Recognition Program, Additional Earning Potential, Employee Discounts, and Sustainability.

What can I earn as an Operations Manager?