National Business Development and Intake Manager - NDIS

at; Österreich; Vor Ort; EUR 62 000 - 68 000; Vollzeit

Zusammenfassung

A disability service provider in Austria seeks a National Business Development and Intake Manager to drive growth and manage participant onboarding in the NDIS sector. You will develop sales strategies, lead a team, and engage with stakeholders. The ideal candidate has a background in business development within the NDIS and strong communication skills. This role offers a competitive salary and the opportunity to make a meaningful impact.

Leistungen

KPI Bonus

Supportive environment

Meaningful impact in the community

Qualifikationen

• Proven experience in a business development leadership role within the NDIS and community disability sector.
• Strong understanding of the NDIS framework and disability landscape.
• Ability to build strong relationships with diverse stakeholders.

Aufgaben

• Develop and execute growth and sales strategy.
• Manage the end-to-end participant journey: inquiry to onboarding.
• Foster and maintain strong relationships with participants and partners.

Kenntnisse

Business development experience

Stakeholder management

Leadership skills

Communication skills

Negotiation skills

Ausbildung

Qualification in Business, Marketing, Health Management, or related field

Jobbeschreibung

National Business Development and Intake Manager - NDIS

$110,000 – $120,000 per year + KPI Bonus

At Reliance Caring, we are dedicated to providing outstanding, customer-focused disability services to our community in their own homes or at one of our SIL homes.

At Reliance Caring, we take immense pride in being a registered NDIS provider. We understand that no two participants are the same, which is why we deliver participant-centric services that align perfectly with your NDIS plan and unique aspirations.

At the heart of Reliance Caring is our compassionate, skilled team of professionals. From support workers to care coordinators, therapists, and plan managers, we are a group of dedicated individuals committed to making a positive impact in the lives of those we serve.

The Opportunity: Lead Our Growth and Impact

We are seeking a strategic and dynamic Business Development and Intake Manager to play a pivotal role in our mission. This is a unique opportunity to showcase your leadership across our NDIS services and directly drive our national growth strategy. Reporting to the Director, you will be the architect of our client acquisition journey—from first contact to seamless onboarding.

Key Responsibilities:

• Strategic Business Development & Growth: Develop and execute a growth and sales strategy to expand our reach and impact statewide.
• Generate, nurture, and convert leads through targeted sales and marketing initiatives.
• Build and maintain a powerful network with key referral partners, funding bodies, community groups, and stakeholders.
• Act as a brand ambassador, representing Reliance Caring at industry expos, forums, and networking events.
• Identify and secure new SIL (Supported Independent Living) homes and properties to meet participant needs.

• Participant Intake & Onboarding Leadership: Own and manage the end-to-end participant journey: initial inquiry, assessment, intake, and onboarding.
• Provide expert advice and information to potential clients, their families, carers, and support coordinators.
• Ensure a compassionate, efficient, and positive onboarding experience for all new participants.
• Coordinate seamlessly with Operations and Service Delivery teams to guarantee a smooth transition to ongoing support.

• Stakeholder & Relationship Management: Foster and maintain strong, sustainable relationships with participants, Support Coordinators, Plan Managers, and Allied Health professionals.
• Manage the transition of NDIS participants from hospital settings into our care.
• Serve as the primary point of contact for key accounts and referral partners.

• Operational Excellence & Reporting: Lead, mentor, and supervise intake and business development support staff.
• Prepare detailed monthly performance reports for the General Manager.
• Maintain clear, accurate, and compliant records in line with NDIS standards.

To Be Successful, You Will Have:

• Proven experience in a business development and leadership role within the NDIS and community disability sector.
• An adept understanding of the NDIS framework, pricing arrangements, and the broader aged care and disability landscape.
• A demonstrated ability to build and maintain strong, trust-based relationships with a diverse range of stakeholders.
• Exceptional communication, negotiation, and presentation skills.
• Strong leadership capabilities with a talent for fostering a high-performance culture.
• Highly developed organisational and time management skills.
• Qualification in Business, Marketing, Health Management, or a related field (or equivalent).
• NDIS Worker Screening Check (or willingness to obtain).
• Evidence of working rights in Australia.
• Willingness to undertake intra- and interstate travel as required.

What’s In It For You?

• Meaningful Impact: Play a central role in growing a service that genuinely helps people.
• Strategic input: Lead through input and influence.
• Supportive Environment: Join a friendly, dedicated team with a great community.

How to Apply:

If you are a proactive leader passionate about driving growth and delivering exceptional client outcomes, we would love to hear from you. Please submit your resume and a cover letter outlining your suitability for this role.