Miu Miu Client Advisor (m/f/d)

Prada Group; Wien; Vor Ort; EUR 30 000 - 40 000; Vollzeit

Zusammenfassung

Join a leading luxury brand as a Miu Miu Client Advisor, where you'll embody the brand's philosophy and values while fostering customer relationships and maximizing sales performance. As an ambassador for the brand, provide a unique shopping experience and be an integral part of our team in creating a luxurious environment.

Qualifikationen

• Experience in building long-lasting client relationships.
• Fluent in spoken German and English.
• Ability to work both in teams and independently.

Aufgaben

• Welcome and serve customers providing an excellent in-store experience.
• Maintain and develop client relationships using CRM and digital tools.
• Maximize sales opportunities to achieve individual sales targets.

Kenntnisse

Passion for human relations and sales

Problem solving

Excellent communication

Interpersonal skills

Jobbeschreibung

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To be the “ambassador” who conveys the Brand’ philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.

RESPONSIBILITIES

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.

KNOWLEDGE AND SKILLS

Passion for human relations and sales

Problem solving, curiosity and interest in luxury/fashion, art and design

Experience of building a long-lasting relationship with clients

Being able to work in team as well as alone

Excellent communication and interpersonal skills

Passion and knowledge of the managed product category

Fluent spoken German and English expected

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Retail Luxury Goods and Jewelry

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