Manager Customs & Inbound Logistics (EEMEA)

Austria PUMA Dassler GmbH; Österreich; On-site; EUR 60,000 - 90,000; Full time

Job summary

PUMA is seeking a Logistics Specialist to manage inbound transportation across the EEMEA region from origin to warehouse, ensuring timely and cost-efficient deliveries. You will oversee customs clearance in Austria and the EU, serving as the primary contact for service providers and internal teams.

The role requires 3–5 years in inbound logistics, SAP (MM, SD, LE), strong Excel, and fluent German and English.

Qualifications

• 3–5 years of experience in inbound logistics, customs operations, international transportation, or warehouse and distribution processes.
• Degree or professional qualification in Logistics, Supply Chain Management, Customs & Foreign Trade, Business Administration, or a related field.
• Strong knowledge of customs regulations, trade compliance, and international logistics processes.
• Hands-on experience with SAP (MM, SD, LE preferred), customs systems, and advanced Excel skills.
• Strong analytical and problem‑solving skills with a high level of accuracy and attention to detail.
• Excellent communication and stakeholder management skills, with the ability to work effectively across functions and external partners.
• Proactive, solution-oriented team player with a continuous improvement mindset and the ability to manage multiple priorities.
• Fluent German and English language skills.

Responsibilities

• Manage and coordinate inbound transportation activities across the EEMEA region, ensuring timely, cost-efficient, and reliable delivery of goods from origin to warehouse destination.
• Oversee import customs clearance processes and ensure full compliance with Austrian, EU, and international customs regulations, while minimizing operational and compliance risks.
• Act as the key point of contact for Logistics Service Providers, Freight Forwarders, Customs Authorities, Warehouses, and internal stakeholders to ensure seamless supply chain execution.
• Monitor shipment performance, freight costs, customs lead times, and operational KPIs, proactively identifying issues and driving effective solutions.
• Coordinate inbound warehouse activities, including capacity planning, delivery scheduling, goods receipt processes, and the resolution of delivery discrepancies, damages, and claims.
• Support customs audits, maintain customs-related master data and authorizations, and contribute to duty optimization and trade compliance initiatives.
• Drive continuous improvement of logistics and customs processes through standardization, digitalization, automation, and operational excellence projects.
• Serve as SAP Key User for logistics and customs processes, ensuring accurate reporting, process documentation, and effective stakeholder support across the business.
• Collaborate cross-functionally with Customer Service, Purchasing, Finance, Sales, and Logistics teams to support business objectives and deliver best-in-class supply chain performance.

Skills

Inbound logistics

Customs operations

International transportation

SAP (MM, SD, LE)

Excel skills

Stakeholder management

Analytical thinking

Education

Bachelor's degree in Logistics or related field

Tools

SAP

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

YOUR MISSION

• Manage and coordinate inbound transportation activities across the EEMEA region, ensuring timely, cost-efficient, and reliable delivery of goods from origin to warehouse destination.
• Oversee import customs clearance processes and ensure full compliance with Austrian, EU, and international customs regulations, while minimizing operational and compliance risks.
• Act as the key point of contact for Logistics Service Providers, Freight Forwarders, Customs Authorities, Warehouses, and internal stakeholders to ensure seamless supply chain execution.
• Monitor shipment performance, freight costs, customs lead times, and operational KPIs, proactively identifying issues and driving effective solutions.
• Coordinate inbound warehouse activities, including capacity planning, delivery scheduling, goods receipt processes, and the resolution of delivery discrepancies, damages, and claims.
• Support customs audits, maintain customs-related master data and authorizations, and contribute to duty optimization and trade compliance initiatives.
• Drive continuous improvement of logistics and customs processes through standardization, digitalization, automation, and operational excellence projects.
• Serve as SAP Key User for logistics and customs processes, ensuring accurate reporting, process documentation, and effective stakeholder support across the business.
• Collaborate cross-functionally with Customer Service, Purchasing, Finance, Sales, and Logistics teams to support business objectives and deliver best-in-class supply chain performance.

YOUR TALENT

• 3–5 years of experience in inbound logistics, customs operations, international transportation, or warehouse and distribution processes.
• Degree or professional qualification in Logistics, Supply Chain Management, Customs & Foreign Trade, Business Administration, or a related field.
• Strong knowledge of customs regulations, trade compliance, and international logistics processes.
• Hands‑on experience with SAP (MM, SD, LE preferred), customs systems, and advanced Excel skills.
• Strong analytical and problem‑solving skills with a high level of accuracy and attention to detail.
• Excellent communication and stakeholder management skills, with the ability to work effectively across functions and external partners.
• Proactive, solution-oriented team player with a continuous improvement mindset and the ability to manage multiple priorities.
• Fluent German and English language skills.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.