Luxury Retail Sales Associate | Flexible Schedule

Coach; Wals-Siezenheim; On-site; EUR 32,000 - 38,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day

Learning & development program

Employee discount

Incentive programme

Job summary

Coach is a global fashion house known for luxury retail excellence and personalized shopping experiences. The Sales Associate acts as the frontline ambassador, delivering elevated service, meeting personal and store goals, and supporting daily store operations.

The role blends luxury retail standards with omni-channel selling, cross-functional teamwork, and data-driven clienteling to drive brand loyalty and revenue.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales

POS operation

English proficiency

Customer service

Social media savvy

Tools

POS systems

Mobile POS

iPad/laptop

Job description

Coach is a global fashion house known for luxury retail excellence and personalized shopping experiences. The Sales Associate acts as the frontline ambassador, delivering elevated service, meeting personal and store goals, and supporting daily store operations.

The role blends luxury retail standards with omni-channel selling, cross-functional teamwork, and data-driven clienteling to drive brand loyalty and revenue.