Luxury Retail Educator — Guest Experience

Arion Retail Group; Parndorf; Vor Ort; EUR 21.000 - 32.000; Vollzeit

Zusammenfassung

lululemon is seeking English-speaking Client Advisors & Senior Client Advisors (Educator) to join our second store in Austria in Pandorf for the opening in November.

As Educator, you will deliver world-class service, share product education, and connect with our community, helping guests move, grow, and be well.

Fluency in English is mandatory; other languages will be highly valued. A valid work permit for Austria is required to consider applications.

Qualifikationen

• Educators are experts in creating world-class customer service and guest experiences.
• Fluency in English is mandatory; other languages valued.
• Experience in retail or hospitality preferred.

Aufgaben

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
• Collaborate with team members to ensure optimal guest experience and support store operations.

Kenntnisse

Customer service

Retail experience

Hospitality experience

English proficiency

Jobbeschreibung

lululemon is seeking English-speaking Client Advisors & Senior Client Advisors (Educator) to join our second store in Austria in Pandorf for the opening in November.

As Educator, you will deliver world-class service, share product education, and connect with our community, helping guests move, grow, and be well.

Fluency in English is mandatory; other languages will be highly valued. A valid work permit for Austria is required to consider applications.