IT System Administrator - Focus on Enduser

Mondi Group; Wien; On-site; EUR 52,000 - 76,000; Full time

Job summary

Mondi Group is seeking an IT System Administrator in Vienna to design, implement and operate IT infrastructure and workplace solutions. You will manage Intune, Endpoint Management, and Microsoft 365, delivering excellent end-user support and managing the full client lifecycle.

Join a global packaging and paper leader with a strong focus on security, compliance, and continuous improvement of workplace technologies and processes.

Qualifications

• Vocational IT qualification or HTL/apprenticeship completed.
• Experience in service-oriented IT environments and end-user support.
• Strong knowledge of Intune, Endpoint Management, 365 and Modern Workplace tech.

Responsibilities

• Design, implement, and operate IT infrastructure and workplace solutions.
• Administer and improve Intune, Endpoint Management, and Microsoft 365 services.
• Deliver high-quality end-user support and user experience.
• Manage the full client lifecycle from provisioning to retirement.
• Resolve complex technical issues and drive service improvement.
• Ensure security, compliance, and operational stability across endpoints.
• Lead IT projects and optimize workplace technologies and processes.

Skills

Microsoft Intune

Endpoint Management

Microsoft 365

End user support

Security awareness

Networking

Team player

Education

HTL / apprenticeship or equivalent IT qualification

Tools

Virtualization

Server infrastructure

Networking

Job description

At Mondi, we offer packaging and paper solutions designed to support a circular economy. We've grown from a single paper mill to a global leader in sustainable packaging and paper, with our 24,000 colleagues working across 100+ production sites in more than 30 countries

We combine deep industrial expertise with a strong commitment to innovation, creating products that help our customers make more sustainable choices every day.

As an IT System Administrator, you will play a key role in maintaining and enhancing our digital workplace. Working with Microsoft Intune, Microsoft 365, and endpoint technologies, you will ensure secure, reliable IT services while providing outstanding support to our users and contributing and leading innovative IT projects.

Your mission:

• Design, implement, and operate IT infrastructure and workplace solutions
• Administer and continuously improve Microsoft Intune, Endpoint Management, and Microsoft 365 services
• Deliver high-quality end user support and ensure an excellent user experience
• Manage the full client lifecycle, from provisioning and deployment to maintenance and retirement
• Resolve complex technical issues and drive continuous service improvement
• Ensure security, compliance, and operational stability across endpoint environments
• Lead IT projects and contribute to the ongoing optimization of workplace technologies and processes

What You’ll Bring:

• Completed vocational training (HTL), apprenticeship, or equivalent IT qualification
• Experience in service-oriented IT environments and end user support
• Strong knowledge of Microsoft Intune, Endpoint Management, Microsoft 365, and Modern Workplace technologies
• Understanding of endpoint security, virtualization, networking, and server infrastructure
• Customer-focused, solution-oriented, and proactive mindset
• Structured, reliable, and self-organized way of working
• Strong communication skills in German and English
• Team player with a hands-on approach and a passion for continuous learning

Why join Mondi?

At Mondi, you’ll work alongside talented colleagues from around the world to solve meaningful business challenges and help shape the future of sustainable packaging and paper. We empower our people to take ownership, foster a culture of collaboration and continuous learning, and work together to create value to our customers.

We believe our strength comes from the diversity of our people. We are committed to creating an inclusive workplace where everyone feels respected, valued and empowered to contribute. Whether you are looking to deepen your expertise, broaden your international experience or take a next step in your career, you’ll find opportunities to learn, develop, and make a real difference.

Don’t meet every requirement?

We know that great candidates don’t always tick every box. We welcome talent from all backgrounds.