Internship Non-Bank Financial Institutions, Client Support (all genders)

Erste Group; Wien; Hybrid; EUR 30.000 - 35.000; Teilzeit

Benefits dieser Stelle

Benefits of Erste Group

Zusammenfassung

Erste Group Bank AG in Vienna is offering a 12-month part-time internship in Banking Operations starting January/February 2027. You will process customer complaints, support onboarding for brokers and asset management, and assist relationship managers across an international bank.

The role requires ongoing studies in business administration or a related field, strong German and English communication skills, teamwork, and flexibility.

Qualifikationen

• Ongoing studies in business administration or similar field.
• Strong communication and teamwork skills.
• German and English proficiency.

Aufgaben

• Processing customer complaints and securities transactions.
• Support onboarding for brokers, asset management and insurer clients with KYC team.
• Assist relationship managers with client requests and reports.
• Learn international bank work methods and product ranges in Group Markets.

Kenntnisse

German language

English language

Teamwork

Interpersonal skills

Flexibility

Ausbildung

Business Administration ongoing studies

Jobbeschreibung

• Location: Wien
• Working hours: Part-time
• Occupational Area: Banking Operations
• Company: Erste Group Bank AG

Erste Group was founded in 1819 as the first Austrian savings bank and is today one of the largest stock-listed banking groups in Central Europe. As an attractive employer, Erste Group offers interesting career opportunities in an international environment.

Non-Bank Financial Institutions is responsible for servicing institutional clients such as insurance companies, asset managers, brokers and pension funds for all banking services. The client services provided address financing, treasury solutions, brokerage, custody and depository services.

Your Tasks

• Processing of customer complaints (standing orders, appointment notices) and securities transactions
• Supporting the onboarding process for brokers, asset management and insurance companies in collaboration with the KYC team
• Supporting the relationship managers in individual customer requests and reports
• Getting to know the working methods of an international bank and getting proficient in the product range in the Group Markets area

Your Background

• Ongoing studies at University/University of Applied Sciences in the field of business administration or similar
• High level of commitment and flexibility regarding the variety of tasks
• Convincing personality, strong interpersonal skills and ability to work in a team
• Good communication skills in German and English

Our Offer

• Exciting and challenging internship for 12 months part-time (19.25h/week) starting in January/February 2027
• Support of your professional and personal development in a dynamic, comprehensive and interesting area
• Discover and enjoy the benefitsof Erste Group
• Internship salary: starting from EUR 2,745.32 gross per month (full-time equivalent; excluding mandatory internships as part of a university of applied sciences curriculum)
• We offer our employees the opportunity to divide their hours between working from home and at the office
• We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin