Internship Hotel Allrounder (bar,service, check-in all in one role)

Hospitaliti; Wien; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Salary package €1500 gross/mo

Holiday entitlement 12.5 days/6 months

Food & drink discount 40%

Employee rates across locations

Free staff meals

Free night stay +1 in 3 months

Access to events

Job summary

Zoku Vienna is offering an Internship Hospitality All‑Rounder (Sidekick) where you’ll blend reception, restaurant, bar, and guest services. You’ll welcome guests, share local tips, serve food and drinks, make coffee, and help create memorable experiences in a dynamic hotel setting.

The role emphasizes variety, flexibility, and community spirit, with a market-conform salary package and ample employee perks. You’ll be part of an international team in Vienna and gain firsthand hospitality exposure

Qualifications

• Must be an intern for a minimum of 6 months.
• Experience in hospitality or a similar customer-facing role preferred.
• Fluent in English; additional languages are a plus.

Responsibilities

• Work across bar, restaurant, and front desk to learn all operations.
• Assist guests with check-ins/check-outs and provide local recommendations.
• Support service in Living Kitchen and rooftop areas with hospitality excellence.

Skills

Fluent English

Hospitality experience

Communication

Job description

Zoku is hiring through Hosco in Vienna. Internship Hospitality All‑Rounder – Bartender, F&B Host & Front Desk (aka 'Sidekick') | Zoku Vienna. Hospitality Internship in Vienna. One role, many hats. No two days alike. Love good coffee, great drinks and even better conversation? Want an internship at a hotel where no day feels the same? Keep reading. Most internships put you in one spot. At Zoku, you’ll be everywhere that matters. From welcoming guests and sharing local tips to serving great food, making coffee, and mixing cocktails, you’ll help create the experience people remember long after they’ve checked out. If variety is your thing and making people feel genuinely at home comes naturally to you, you might be exactly who we’re looking for. At Zoku, we’re not your typical hotel. We’re a community‑driven space where people can live, work, socialize, and connect with the city around them. We believe hospitality should feel personal, human, and effortless and that starts with the people on our team. That’s where you come in!

WHAT IS A SIDEKICK?

At Zoku, we call our hospitality all‑rounders “Sidekicks”. You can think of this role as a Guest Experience Host: someone who combines reception, restaurant, bar, and guest services into one dynamic hospitality role. You’re the friendly face welcoming guests at check‑in, the person recommending your favorite local spots, the bartender making someone’s evening, and the host creating a warm atmosphere in our rooftop Living Kitchen restaurant. No two days are the same and that’s exactly why people love this role.

WHAT YOU’LL ACTUALLY DO

During this internship you will not be stationed in just one department but you will learn about all departments and get to know the operation to the fullest. This is the perfect opportunity to improve the skills you already have and learn new ones and experience different shifts and events. Here are some examples:

• Behind the bar. Pull espressos in the morning, pour craft beer in the afternoon, shake cocktails at night. We'll teach you the recipes, you bring the chat.
• In the restaurant. Serve breakfast, lunch, dinner and bites in our Living Kitchen and on our rooftop terraces with great views over the city. Guide guests to the right wine, the right small plate, the right table.
• At the front desk. Welcome arriving guests, handle check‑ins & check‑outs, and answer the inevitable “where's the best [insert anything] in Vienna?” with the kind of tips only a local would know.

YOUR SCHEDULE

You’ll start in one department and grow into working independently across all of them. Because hospitality never stands still, flexibility is part of the role. You’ll work a mix of morning, mid, and evening shifts.

• Morning Shift – 07:00 to 15:30
• Mid Shift – 9:00 – 17:30 / 12.00-20:00
• Evening Shift – 15:00 to 23:30
• Times are indications. Both full time and part time opportunities are available.

YOU’LL FIT RIGHT IN IF YOU

• Are genuinely friendly, and open.
• Love creating unforgettable stays where guests feel a true sense of belonging.
• Thrive in social, energetic environments.
• Like variety and can easily switch between different tasks.
• Are proactive, hands on, and team oriented.
• Have a genuine interest in hospitality, food, drinks, travel, or community.
• Love discovering and sharing the best spots in Vienna.

A FEW MUST HAVES

• Mandatory Internship for min. 6 months
• You have already had soem experience in hospitality or a similar customer‑facing industry before
• You are fluent in English, any other languages are a big plus!
• You are an EU resident or have a valid Austrian work- and residence permit.
• You are fully flexible, as there areno fixed working days/hours.

WHAT’S IN IT FOR YOU

Work in a Place People Actually Want to Be. You’ll join an international team filled with people who genuinely care about hospitality, creativity, and community. Plus, exciting training and events to celebrate every step of the journey!

• A market conform salary package, €1500,- grossper month
• 12,5 holiday days (per 6 months)
• A 40% discount on food & drinks for you and up to 4 friends
• Discounted Employee- and Friends & Family rates across all Zoku locations (Amsterdam, Copenhagen, Vienna and Paris)
• Free staff meals straight from our Living Kitchen (yes, the same food our guests eat!) with the best views in town
• A free night stay for you and a +1 in your first 3 months – plus another free night at any Zoku location for your birthday celebration
• Access to all community events, team celebrations, and after work drinks

WHAT WE ARE PROUD OF

Zoku combines the energy of a lifestyle brand with the warmth of a close knit team. We challenge traditional hospitality by creating spaces where people genuinely connect, whether they’re staying for one night or several months. Next to our award‑winning design and our global press fan club, we’re proud to be a certified B Corp across all our locations, meaning we care deeply about people, community, and doing business with a heart (not just as a marketing line).

WHAT THE ZOKU?!

We’re Zoku. Designed for the new generation of business travelers, we’re so much more than a long stay hotel. We’re a place you can call your second home, even on your first visit. We’ve created a hive of private Lofts and rooftop Social Spaces, so you can stay connected and well rested as you live and work throughout Europe. Throw yourself into your work and play, and effortlessly discover one of our home cities. It will be your home city next.