Information Technology Support Specialist

Ampstek; Weiz; Vor Ort; EUR 35 000 - 50 000; Vollzeit

Zusammenfassung

A technology services company in Steiermark, Austria, is looking for an IT Support professional. You will be responsible for providing technical assistance and resolving issues, ensuring adherence to Service Desk protocols. The ideal candidate has experience in a Service Desk environment and is dedicated to excellent customer service. Applicants should have effective communication skills and be willing to learn.

Qualifikationen

• Openly shares ideas and knowledge.
• Communicates constructively.
• Willingness to learn new skills.

Aufgaben

• Provide technical support and problem resolution.
• Adhere to Service Desk processes and procedures.
• Maintain effective communication with end users.

Kenntnisse

Technical Service Desk background

Familiarity with ServiceNow

Excellent customer service skills

Effective verbal and written communication

Ability to handle multiple tasks

Team player

Jobbeschreibung

Overview

Role: IT Support

Location: Elingasse, 8160, Weiz, Styria, Austria

Duration: Contract

To apply, please share your resume to [e-mail].

Responsibilities

• Technical Service Desk background
• Familiarity with ServiceNow
• Excellent customer service skills
• Demonstrate ability to troubleshoot and research application issues
• Ability to explain technical information to end users with effective verbal and written communication
• Be able to set priorities and handle multiple tasks; determine the priority of a problem and act accordingly
• Adhere to Service Desk processes and procedures
• Present a positive, effective, and flexible contribution to achieving team targets and objectives
• Highly effective team player

About the Applicant

• Openly and willingly shares ideas, knowledge, and expertise
• Communicates constructively
• Willingness to learn new skills and be open to different ideas and alternatives

Contact

Sreeja J., Talent Acquisition Executive | UK & Europe, Ampstek Services Limited

Address: Sontraer Str. 9 60386, Frankfurt am Main, Hessen Germany

Tel: [phone]

Email: [e-mail] | www.ampstek.com