Hotel General Manager

at; Österreich; Vor Ort; EUR 85.789 - 91.917; Vollzeit

Benefits dieser Stelle

Live-in accommodation

KPI incentives

Superannuation

Zusammenfassung

Oaks Redcliffe in Queensland is seeking an experienced General Manager to lead all day‑to‑day hotel operations and oversee owner relationships within a strata‑titled property. You will drive occupancy, revenue performance and guest satisfaction while ensuring franchise compliance and strong financial management.

The role offers a salary package circa AUD 140,000–150,000 plus Superannuation and KPI‑based incentives, with live‑in accommodation considered for the right candidate.

Qualifikationen

• Experience in hotel operations, owner relations and financial performance.
• Knowledge of franchise standards and revenue management.
• Strong stakeholder communication and leadership skills.

Aufgaben

• Lead all hotel operations: Front Office, Housekeeping, Maintenance.
• Drive occupancy, ADR and financial performance.
• Manage relationships with unit owners and the Building Manager.
• Support growth and retention of the hotel letting pool.
• Ensure franchise standards and procedures are followed.
• Oversee revenue management, channels and direct bookings.
• Prepare budgets, forecasts and reports.
• Recruit, lead and develop on-site team.
• Maintain presentation standards and operational efficiencies.

Kenntnisse

Hotel operations

Owner relationships

Financial management

Franchise compliance

Revenue strategies

Trust accounting

Tools

Trust accounting tools

Jobbeschreibung

$140,000 - $150,000 per year + Super + incentives

General Manager – Oaks Redcliffe, Queensland

The Opportunity

An exciting opportunity exists for an experienced and commercially focused General Manager to lead Oaks Redcliffe, a well-established strata-titled accommodation property operating under the Oaks franchise brand. This is a hands‑on leadership role suited to an operator with experience in mixed‑use hotel environments, balancing hotel performance, owner relationships and operational leadership. The successful candidate will oversee all day‑to‑day operations while driving occupancy, revenue performance, guest satisfaction and owner engagement outcomes.

About the Property

Oaks Redcliffe is a 75-room accommodation property catering to leisure, corporate and extended‑stay guests within a strata‑titled environment. The role requires a General Manager capable of successfully managing:

• Hotel operations and guest experience
• Owner and Body Corporate relationships
• Hotel financial performance
• Franchise compliance and operational standards
• Revenue growth and cost control

Key Responsibilities

• Lead all hotel operations, including Front Office, Housekeeping and Maintenance
• Drive occupancy, ADR and overall financial performance
• Manage relationships with unit owners, and work closely with the property Building Manager
• Support growth and retention of the hotel letting pool
• Ensure compliance with Oaks franchise standards and operational procedures
• Oversee revenue management, distribution channels and direct booking performance
• Prepare and manage budgets, forecasting and reporting
• Recruit, lead and develop a strong on‑site team
• Maintain presentation standards and operational efficiencies across the property

About You

• Ability to foster relations with and promote the adjoining F&B/Pub offering
• Experience with Trust Accounting processes preferred
• Previous experience in a General Manager, Operations Manager or senior leadership role within accommodation hotels
• Experience within a strata title, mixed‑use or MLR environment is highly regarded
• Strong commercial and financial management capability
• Proven stakeholder management and communication skills
• Knowledge of hotel distribution, OTA management and revenue strategies
• Ability to work independently and drive accountability across the operation

What’s on Offer

• Salary package circa $140,000 – $150,000 (dependent on experience) + Superannuation + Incentive (KPI achievement based)
• Live‑in accommodation would be considered for the right candidate
• Long‑term career opportunity within an established accommodation asset
• Autonomy to lead and improve operational performance

Why Join Us

This role offers the opportunity to take ownership of a well‑positioned hotel operation where your contribution will directly influence guest experience, commercial performance, owner confidence and long‑term asset growth. We are seeking a motivated hotel professional who enjoys a balance of operational leadership, commercial focus and stakeholder engagement.