German-Speaking Customer Care Expert — Relocate to Athens

Mercier Consultancy Group; Lavamünd; Vor Ort; EUR 20.000 - 32.000; Vollzeit

Benefits dieser Stelle

Relocation package

Health insurance

Bonuses (13th & 14th salaries)

Training program

Career growth opportunities

Zusammenfassung

Mercier Consultancy Group in Greece is seeking German-speaking Customer Care Experts to join our global team. The role offers the chance to work with a multinational client base via phone, email and live chat, with a strong focus on delivering outstanding service.

Relocation to Athens is provided, including flights, hotel, and settling-in support, plus a competitive monthly salary and a generous bonus structure, including 13th and 14th salaries.

Qualifikationen

• German-speaking customer care expertise.
• Native or fluent Dutch is strictly required.
• EU passport or eligible to work in Greece.
• Willing to relocate to Athens, Greece.

Aufgaben

• Deliver exceptional support as a German Speaking Customer Care Expert within our customer support services.
• Handle high-volume inquiries via telephone, email, and live chat to ensure client satisfaction.
• Maintain product knowledge to provide accurate solutions to German-speaking clientele.
• Document interactions in our CRM system and adhere to quality standards.
• Collaborate with international team members to troubleshoot issues in a fast-paced environment.
• Contribute to improving support protocols within the industry.
• Act as a brand ambassador with a professional and empathetic tone.

Kenntnisse

Customer support

Communication skills

Multilingual

Relocation

Tools

CRM

Jobbeschreibung

Mercier Consultancy Group in Greece is seeking German-speaking Customer Care Experts to join our global team. The role offers the chance to work with a multinational client base via phone, email and live chat, with a strong focus on delivering outstanding service.

Relocation to Athens is provided, including flights, hotel, and settling-in support, plus a competitive monthly salary and a generous bonus structure, including 13th and 14th salaries.