German-Speaking Banking Support Specialist (Remote)

Mercier Consultancy MD; Österreich; Vor Ort; EUR 21.000 - 32.000; Vollzeit

Benefits dieser Stelle

Monthly salary

13th & 14th salaries

Performance bonus

Relocation package

Training programs

Health insurance

Career development opportunities

Zusammenfassung

Mercier Consultancy Group is recruiting a German-speaking Customer Service Agent for Banking Sector in Greece. The role offers relocation and training, with remote work flexibility in a banking environment.

Ideal candidates have native German proficiency, basic banking knowledge, and excellent communication skills to assist clients across inquiries, transactions, and digital banking tools.

Qualifikationen

• Native or fluent German, both spoken and written.
• EU passport or valid work permit for residency in the EU.
• Experience in banking, finance, or customer service is an asset.
• Strong digital literacy and ability to work remotely in Greece.
• Excellent communication with empathy, precision, and integrity.

Aufgaben

• Provide high-quality support to banking clients on inquiries and products.
• Follow international banking compliance, security, and data privacy rules.
• Resolve issues via phone, email, or chat with a professional, helpful tone.
• Assist clients with online banking navigation and security verification.
• Process financial requests accurately with attention to detail.
• Collaborate with internal banking teams for complex disputes when needed.
• Contribute to improving the German-speaking banking service experience.

Kenntnisse

German language

Banking knowledge

Jobbeschreibung

Mercier Consultancy Group is recruiting a German-speaking Customer Service Agent for Banking Sector in Greece. The role offers relocation and training, with remote work flexibility in a banking environment.

Ideal candidates have native German proficiency, basic banking knowledge, and excellent communication skills to assist clients across inquiries, transactions, and digital banking tools.