German-Speaking Auto Support Agent (Remote + Relocation)

RDN CONS; Österreich; Remote; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Structured onboarding

Paid training

Relocation support package

Benefits according to local labor legislation

Job summary

A customer support service provider is seeking candidates for an entry-level position in Greece. This remote opportunity focuses on providing assistance in German, handling inquiries about automotive products. Candidates should be fluent in German, have a good command of English, and possess strong communication skills. A relocation support package is offered along with structured onboarding and training. This role is ideal for those starting their professional career in a dynamic environment.

Qualifications

• Candidates must be fluent in German and have a good command of English (B2).
• Strong communication and problem-solving skills are essential.
• Basic IT skills and the ability to navigate support systems are necessary.

Responsibilities

• Provide customer assistance in German via phone, email, and digital channels.
• Support customers with inquiries regarding vehicle features and services.
• Follow procedures to ensure consistent support and document interactions.
• Maintain quality standards and comply with operational requirements.
• Escalate technical issues to specialized teams as necessary.

Skills

Fluent written and spoken German

Good command of English (B2)

Strong communication skills

Problem-solving skills

Basic IT skills

Job description

A customer support service provider is seeking candidates for an entry-level position in Greece. This remote opportunity focuses on providing assistance in German, handling inquiries about automotive products. Candidates should be fluent in German, have a good command of English, and possess strong communication skills. A relocation support package is offered along with structured onboarding and training. This role is ideal for those starting their professional career in a dynamic environment.