German Customer Advisor — Hybrid Role in Sofia & Growth

CB Talents SP; Graz; Hybrid; EUR 18.257 - 20.088; Vollzeit

Benefits dieser Stelle

Base salary of €1,636.14 gross/month

Billing Skills Bonus up to €102.25 gross/month

Unlimited Sales Bonus

Monthly meal vouchers

Full private health insurance

Fully covered Multisport card

Paid 5-week training program

Zusammenfassung

CB Talents SP is seeking a German-Speaking Customer Support Advisor to join its international team in Sofia, Bulgaria. This role involves providing outstanding service and support for a prestigious Swiss telecommunications provider, handling customer inquiries and resolving issues efficiently.

With a modern office environment and flexible working hours, candidates are set up for success through a structured training program. Opportunities for career growth include advancement to Team Leader or Quality Trainer roles as the project expands.

Qualifikationen

• Fluent in German, both written and spoken.
• Experience in customer support is an asset.
• Ability to work in a fast-paced environment.

Aufgaben

• Provide outstanding service via inbound channels.
• Analyze and resolve customer inquiries accurately.
• Collaborate with internal teams on complex issues.

Kenntnisse

German language proficiency

Customer service skills

Problem-solving abilities

Jobbeschreibung

CB Talents SP is seeking a German-Speaking Customer Support Advisor to join its international team in Sofia, Bulgaria. This role involves providing outstanding service and support for a prestigious Swiss telecommunications provider, handling customer inquiries and resolving issues efficiently.

With a modern office environment and flexible working hours, candidates are set up for success through a structured training program. Opportunities for career growth include advancement to Team Leader or Quality Trainer roles as the project expands.