ENG: IT Field Support Engineer (m/f/d) / Austria

Fks IT; Österreich; Vor Ort; EUR 30 000 - 45 000; Vollzeit

Zusammenfassung

A leading IT service provider in Austria is seeking a dedicated IT Support Specialist to join their dynamic team. The role involves providing user support, managing inquiries, and ensuring a smooth IT environment for a major beverage manufacturer. The ideal candidate will have a completed apprenticeship in IT, experience with both Windows and Apple systems, and strong communication skills in German and English. Enjoy a modern workplace with various perks including free lunch and team events.

Leistungen

Free lunch

Sports facilities

Team events

No dress code

Good connections

Onboarding and training

Various discounts

Modern office environment

Qualifikationen

• Experience in IT support or a completed apprenticeship is required.
• Proficiency in German and English is necessary.
• Strong service orientation and independent work ethic are essential.

Aufgaben

• Handle IT support inquiries via ticket system or telephone.
• Provide user support and training in IT systems.
• Manage user accounts and access rights centrally.

Kenntnisse

User support

Customer orientation

Communication

Ausbildung

Completed apprenticeship in IT

Tools

Microsoft Windows

MS Office

Apple macOS

Apple iOS

Jobbeschreibung

Who we are

FKS Austria is a traditional and crisis-proof family business specializing in IT services. As a dynamic and agile team, we focus on in-house IT support for our customer, one of Austria's leading beverage manufacturers based in Fuschl am See. Our services and integration into their organization have been valued for nearly 20 years.

What to expect

• International environment with innovative technical solutions and a modern campus-style workplace
• Handling IT support inquiries via ticket system or telephone
• Analyzing inquiries and providing initial solutions to users
• User support and training in IT systems
• Ordering hardware and providing on-site infrastructure support
• Managing user accounts and access rights centrally
• Installing and configuring hardware and software, including licensing

What you provide

• Completed apprenticeship in IT or professional experience in the field
• Experience with Microsoft (Windows & MS Office) and Apple (macOS & iOS) environments
• Communicative personality with strong service and customer orientation
• Independent, careful, and responsible work ethic
• Proficiency in German and English, both written and spoken
• Additional languages are a plus

What we offer

• Free lunch
• Sports facilities
• Team events
• No dress code
• Good connections
• Onboarding and training
• No all-in contract
• Various discounts
• Modern office environment

Application process

Please send your application to FKS in Hamburg via email at [e-mail] or by post. We look forward to learning about your possible start date and salary expectations.

Mailing address:

Friedrich Karl Schroeder GmbH & Co. KG
Personalabteilung / Recruiting
Schwarzer Weg 8
22309 Hamburg
Germany

We process applications electronically, especially via email. Please note that unencrypted emails are not protected during transmission. We recommend encrypting confidential documents or sending by post. More information on data protection can be found on our website.