Employee Relations Manager, Operations - Austria

Amazon Transport Austria GmbH - H77; Wien; Vor Ort; EUR 52 000 - 70 000; Vollzeit

Zusammenfassung

Amazon Transport Austria GmbH is seeking an Employee Relations Manager to support its Operations team in Vienna. This role focuses on enhancing workplace relationships and supporting employee initiatives while managing travel across various sites in Austria. Candidates should have HR experience, fluent German and English skills, and a strategic mindset for fostering engaging work environments.

Leistungen

Sign-on bonuses

Stock options

Discounts on products

Qualifikationen

• HR/ER experience in Austria with work councils and/or unions.
• Experience managing complex stakeholder relationships.
• Strong problem-solving capabilities and emotional intelligence.

Aufgaben

• Ensure fair and transparent employee relations processes.
• Provide strategic guidance on employee relations programs.
• Partner with stakeholders to drive positive labor relations outcomes.

Kenntnisse

Fluent in German

Fluent in English

Stakeholder relationship management

Analytical skills

Communication

Negotiation

Ausbildung

Law degree

MBA

Tools

MS Office

HR information systems

Jobbeschreibung

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Employee Relations Manager, Operations - Austria, Vienna

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Client:

Amazon Transport Austria GmbH - H77

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1601cbcc3494

Job Views:

4

Posted:

19.06.2025

Expiry Date:

03.08.2025

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Job Description:

Are you passionate about creating positive workplace relationships and driving excellence in employee relations? We're seeking an experienced Employee Relations Manager to join our Operations team in Austria.

As Employee Relations Manager, you'll play a crucial role in shaping Amazon's workplace culture and supporting our mission to be both the world's most customer-centric and employee-centric company. You'll have the opportunity to drive meaningful change and help build the future of work at Amazon.

The minimum basic salary according to the applicable collective bargaining agreement is 52,152€. Depending on experience and qualifications, there is a willingness to overpay. In addition, we offer sign-on bonuses and stock options as well as discounts on products.

Key job responsibilities
Employee engagement is at the heart of everything we do. In this role, you'll ensure fair, consistent, and transparent employee relations processes are applied across our sites, while respecting and supporting our employees' rights to establish and join works councils. Working closely with senior leadership teams, you'll provide strategic guidance on employee relations programs and initiatives, foster positive workplace relationships, and offer expert counsel on trade union matters. The role involves partnering with various stakeholders to drive positive labor relations outcomes and create an engaging work environment.

Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and often exceeding their expectations. The Operations teams in our fulfillment centers are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfillment center to stowing, picking, packing and shipping to our customers, they work very hard to ensure that our customers receive what they want, when they want it.

Position requires approximately 30-40% travel within Austria to support multiple operations sites.

A day in the life
The day-to-day working life of an ER Manager will be ever changing. One day, you will be on-site supporting the local Leadership Team, may it be during a period of change, a period of works council elections, while trade union activities are ongoing or other. The next day, you will be supporting projects relevant for all sites of the business line(s) you are supporting and work with colleagues from the EU ER Team which support your line of business in other countries. You will be embedded in a fun-to-work with team and as such also get your share in reaching our team goals and work on Austria-wide projects covering all lines of business.

BASIC QUALIFICATIONS

- Experience in HR/ER experience in Austria with work councils and/or unions
- Fluent in German and English (CEFR C2)
- Demonstrated experience in managing complex stakeholder relationships at all levels

PREFERRED QUALIFICATIONS

- Progressive, hands-on approach with proven success in fast-paced, customer-focused environments
- Strong analytical and problem-solving capabilities, including experience analyzing HR metrics to develop actionable solutions
- Law degree and/or MBA preferred
- Experience in high-volume operations or manufacturing environments
- Strong change management, communication, negotiation, and influencing skills
- Demonstrated emotional intelligence and proven ability to handle sensitive situations
- Experience with works councils in Germany would be advantageous
- Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g., PeopleSoft)