EMEA Head of Talent Development

For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.

What you should know about us:

Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.

• Patrick Winter, Founder.

What we expect from our employees:

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed to handle change in a global economy.

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs, and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

The Regional Head of Talent Development (L&D) is responsible for adapting, implementing, and driving the Global Learning and Development strategy within the EMEA region. This role serves as the strategic L&D partner for the region and collaborates closely with People & Culture teams to ensure learning initiatives align with organizational priorities, workforce capability needs, and long-term business goals. As a key driver of talent development, the Regional L&D Lead combines enterprise-wide learning strategies with localized execution, ensuring impactful, scalable, and measurable learning programs. This role requires a strong mix of program development, facilitation, and business insight to improve employee growth, leadership capability, and overall business performance.

We are open to multiple locations throughout the EMEA region with preference given to candidates in Germany, UK, Switzerland, Austria, and Poland.

Fluency in German required.

Key Responsibilities

L&D Strategy and Business Alignment

• Build and implement a regional and functional L&D strategy aligned with global organizational priorities, talent strategy, and strategic objectives.
• Act as a trusted L&D advisor to regional leadership and HR teams, identifying key learning priorities and workforce skill gaps.
• Balance global consistency with local customization, ensuring programs are scalable while addressing region-specific needs.
• Stay ahead of industry trends and best-in-class practices, as well as emerging learning technologies to continuously evolve learning programs.
• Work closely with the Talent team & Global Head of Leadership Development to drive top talent development and succession planning initiatives.
• Identify and support high-potential employees, providing tailored development opportunities to accelerate career growth.
• Analyse business and performance data to conduct a comprehensive training needs analysis and align to L&D course catalogues.
• Advise employees as needed on appropriate learning intervention and how to access it.

Learning Program Development & Delivery

• Work with the global instructional design team, lead all aspects of the creation, curation and implementation of a comprehensive portfolio of learning programs, including leadership development, technical & functional training, onboarding, and career progression initiatives.
• Facilitate, as required, high impact learning sessions, adapting content & approach to meet the diverse needs of employees across different functions and levels.
• Ensure programs reflect the latest trends in learning technology innovation.

Evaluation & Impact Analysis

• Establish clear success metrics and performance indicators to evaluate the efficiency and business impact of L&D programs.
• Assess learning outcomes through employee feedback, business performance data, and engagement levels.
• Use insights to continuously refine learning strategies, ensuring alignment with evolving business needs.