Electrical Engineer: Global Technical Support & Training

Omicron-Electronics; Gemeinde Klaus; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Flexible working models

Learning & development opportunities

International environment

Wellbeing programs

In-house canteen

Family & childcare support

Sustainable mobility options

Job summary

OMICRON electronics GmbH in Austria seeks an Electrical Engineer - Technical Support to assist international customers with product usage and technical queries by phone, email, and on-site visits.

You will conduct trainings for customers and colleagues, represent OMICRON at product presentations, trade fairs, and events, and actively advocate for customer needs while documenting interactions and maintaining our knowledge base.

Qualifications

• Technical training in electrical engineering or a closely related field.
• Excellent communication skills in German and English.
• Willingness to travel internationally (~10% of time).

Responsibilities

• Support international customers by phone, email, and on-site for product usage and technical questions.
• Conduct training sessions for customers and colleagues; represent OMICRON at product presentations, trade fairs and events.
• Advocate for customer needs and document interactions; maintain our knowledge base and monitor market requirements.
• Network with international colleagues and contribute product and application expertise to our innovation process.

Skills

German language

English language

Willingness to travel

Education

HTL diploma / university degree in electrical engineering, electronics or mechatronics

Job description

OMICRON electronics GmbH in Austria seeks an Electrical Engineer - Technical Support to assist international customers with product usage and technical queries by phone, email, and on-site visits.

You will conduct trainings for customers and colleagues, represent OMICRON at product presentations, trade fairs, and events, and actively advocate for customer needs while documenting interactions and maintaining our knowledge base.