Technical Inside Sales Specialist - Services

myGwork - LGBTQ+ Business Community; Phoenix (AZ); Remote; USD 79 000 - 149 000; Vollzeit

Zusammenfassung

An established industry player is seeking a Technical Inside Sales Specialist to drive revenue growth and support customers' urgent needs. This role is perfect for those at the start of their sales careers, looking to develop into a Business Development Manager. You will be the key point of contact for customers, leveraging your technical knowledge and problem-solving skills to manage multiple tasks effectively. Join a dynamic team committed to improving the reliability and sustainability of electrical products and installations, while enjoying the flexibility of a remote position. If you're eager to grow in a supportive environment, this opportunity is for you.

Qualifikationen

• Bachelor's degree in a STEM field or equivalent experience required.
• Experience in sales support or order administration preferred.

Aufgaben

• Assist sales personnel with quotations and customer interactions.
• Field service requests and source new sales opportunities.

Kenntnisse

Technical Knowledge

Creative Problem-Solving

Sales Support

Customer Relationship Management

Ausbildung

Bachelor's Degree in STEM

High School Diploma/GED

Tools

Empower

SAP

Jobbeschreibung

This position reports to

Service Sales Director - West

Your role and responsibilities

As a Technical Inside Sales Specialist, you will play a pivotal role in driving our ambitious revenue growth objectives. This is an early sales career development position designed for individuals aspiring to advance into a Business Development Manager role in the future. You will be the key point of contact for many customers and partners with immediate and urgent needs, requiring a blend of technical knowledge, quick learning, and creative problem-solving that allows the right candidate to handle multiple work streams at one time. While this is a remote position, preference will be placed on candidates in these metro areas: Vancouver, WA, Seattle, WA, Sacramento, CA, Ontario, CA, and Phoenix, AZ. This role contributes to the Electrification Services division in the western United States. You will be mainly accountable for:

1. Assist outside sales personnel with quotations, order processing/management, customer interactions, and internal communication with ABB factories and Aftermarket teams.
2. Field website-generated service requests and source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Route qualified opportunities to the appropriate sales managers for further development and closure.
3. Work cross-functionally with Factory Teams, Aftermarket Parts Channel Managers, Commercial Proposal Managers, Application Engineers, and Customers as required.
4. Establish and maintain customer relationships, learning and evaluating customer operations to identify objectives, requirements, and preferences.

Qualifications for the role

• Bachelor's Degree from an accredited university or college in a STEM field with at least 1 year of relevant work experience, OR a High School Diploma/GED with a minimum of 4 years of relevant experience required.
• Experience in proposal or quote development, sales support, or order administration is strongly preferred.
• General knowledge of power transmission & distribution products/systems is preferred.
• Previous experience with business-to-business customer support is preferred.
• Experience with Empower and SAP tools is preferred.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

Equal Employment Opportunity and Affirmative Action at ABB. ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

• EEOC Know Your Rights
• Pay Transparency

As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

#LI-Remote

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $79,800 and $148,200 annually and is bonus eligible. myBenefitsABB.com