Dispatch and Customer Service Specialist (On-site, Vienna, VA)

ZipRecruiter; Wien; Vor Ort; EUR 30 000 - 40 000; Vollzeit

Zusammenfassung

A leading company is seeking a Dispatch and Customer Service Specialist in Vienna. The role involves managing customer inquiries, scheduling technicians, and dispatching them efficiently. Candidates should have relevant customer service experience and skills in scheduling. The position offers competitive pay and a supportive team environment.

Leistungen

Competitive pay + commissions & bonuses

100% company-paid health insurance

Dental, vision, & 401(k) with match

Paid holidays, PTO, & gym membership allowance

Qualifikationen

• Experience in customer service required.
• Ability to handle multiple phone lines.
• Familiarity with DMV geography is a plus.

Aufgaben

• Handle customer calls & sales inquiries.
• Schedule & dispatch technicians, optimizing routes.
• Process scheduling changes via email and texting.

Kenntnisse

Customer service

Scheduling

Dispatching

Multi-tasking

Computer skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Job DescriptionJob DescriptionDescription:Dispatch and Customer Service Specialist

Are you great at customer service, scheduling, and dispatching? Do you thrive in a fast-paced, engaging environment? If so, we want you!

Why Join My Pest Pros?

• Full-time, in-office position in Tysons Corner, VA
• Competitive pay + commissions & bonuses
• 100% company-paid health insurance
• Dental, vision, , & 401(k) with match
• Paid holidays, PTO, & allowance towards a gym membership
• Metro-accessible location

What You’ll Do:

• Handle customer calls & sales inquiries
• Schedule & dispatch technicians, optimizing routes
• Process scheduling changes via email and texting

How to Apply:

1. Click the link below to apply.
2. In order to be considered, you must also send an email to [e-mail] with the subject "I WANT THIS JOB." In the email, include 3-4 sentences explaining why you’re a great fit.

Join My Pest Pros, where Integrity, Communication, Accountability, Respect, and Empathy (I-CARE) define our team!

Requirements:

• High school diploma or equivalent (required)
• Customer service experience (required)
• Ability to handle multiple phone lines ()
• Multi-tasking & computer skills
• Routing, scheduling, or dispatching experience ()
• Familiarity with DMV geography (a plus!)