Development Support Specialist m/f/d

BOA Technology; Mondsee; Vor Ort; EUR 60 000 - 80 000; Vollzeit

Zusammenfassung

An innovative company is seeking a Development Support Specialist to ensure world-class support for Brand Partner projects. This role involves acting as a liaison between internal teams and Brand Partners, ensuring seamless communication and project management. You'll be responsible for overseeing the development process, managing sample orders, and facilitating training visits. With a focus on collaboration and customer relationships, this position offers exciting challenges in a dynamic and supportive environment. Join a committed international team and contribute to the success of cutting-edge products in a beautiful location.

Leistungen

Flexible Working Hours

Learning and Development Opportunities

Company Activities and Events

Lease a Bike Program

Competitive Compensation Package

Qualifikationen

• Experience in developing and maintaining customer relationships.
• Organized project management approach with attention to detail.

Aufgaben

• Act as communication liaison for development topics with Brand Partners.
• Manage model data in D365/XRM throughout the product lifecycle.

Kenntnisse

Customer Relationship Management

Technical Aptitude

Project Management

Collaboration

Fluency in English

Ausbildung

Bachelor's Degree

Tools

Graphic Design Software

MRP/ERP Systems

D365/XRM

Jobbeschreibung

About BOA
BOA Technology builds the scientifically proven and patented BOA Fit System. BOA partners with market-leading brands to make the best gear even better. Each unique configuration is engineered with performance fit at the center to create a precise fit and better connection between an athlete and their equipment — improving performance.

BOA Technology Inc. is headquartered in Denver, Colorado with offices in Austria, Hong Kong, Greater China, South Korea, and Japan. For more information, visit BOAFIT.COM.

Overview of Role

Reporting to the PPID Lead, you will be responsible for ensuring every Brand Partner (BP) project that enters the development process with the BOA Fit System receives world-class support and customer service throughout the entire product lifecycle.

As a Development Support Specialist (DSS), you will ensure a seamless launch and long-term success in the market by acting as the communication liaison for all development related topics between internal resources and BOA’s Brand Partners. Therefore, you will be the primary contact for all brand and factory developers, designers, and other development contacts.

Core Responsibilities

• Work with the BOA Account Managers to support Brand Partner plans by responding to requests, building relationships with Brand Partners and their factories, and executing upon agreed actions.
• Master the development process of Brand Partners, and utilize the resources and tools available to align Brand Partners and factories to BOA’s process.
• Work with PPID Lead and Brand Partners to complete model sample reviews and finalize Product Approval Forms so that models can move to mass production.
• Manage model data in D365/XRM as it goes through the product lifecycle and analyze data matrix.
• Ensure all sample orders are processed accurately and in a timely manner, limiting revisions and processing delays.
• Create all custom color requests in a timely manner and deliver all corresponding documentation.
• Work with BOA Factory Training teams and PPID Lead to adequately initiate and schedule brand development and factory training visits during correct timelines within the project.
• Limited travel may be necessary, either domestically or internationally.

Required Qualifications

• Experience developing and maintaining customer relationships.
• Demonstrated technical aptitude to quickly learn BOA’s products and components.
• Organized project management approach as well as high attention to detail to manage multiple projects at the same time and meet Brand Partner deadlines.
• Ability to collaborate and build relationships with diverse groups of people across the globe.
• Fluent in English (written & spoken).

Desired Qualifications

• Bachelor’s degree.
• Skills in graphic design software to record and develop internal development documents.
• Experience and understanding of footwear construction and development process.
• Formal project management experience.
• PC based MRP/ERP knowledge and experience.
• Experience working with teams in Asia.

We Offer

• Challenging tasks in a successful and innovative company based in the beautiful lake area of Salzkammergut.
• A welcoming working environment in a committed and international team of employees.
• Learning and development opportunities.
• Flexible working hours.
• Amazing company activities and events.
• Lease a bike program.
• Competitive compensation package.

Legal Statement
For legal reasons, we are obliged to point out the minimum salary for this position according to the collective agreement, which is from 2303.- EUR gross per month. However, our attractive salary packages are based on current market salaries and are therefore significantly above the stated minimum salary, depending on your experience and skills.

Please note this job description is not designed to include every duty or responsibility that the employee may be asked to perform. Management may assign or reassign duties and responsibilities at any time.