Desktop Support Engineer (Full Time)

TN Austria; Kundl; Vor Ort; EUR 35 000 - 60 000; Vollzeit

Zusammenfassung

An established industry player is seeking a skilled IT Support Specialist to join their dynamic team. This role involves providing on-site and on-call assistance to ensure optimal service delivery within the organization's desktop environment. The ideal candidate will possess strong troubleshooting skills across various operating systems and a commitment to excellent customer service. If you are passionate about technology and enjoy solving problems, this opportunity offers a chance to contribute to a supportive and innovative workplace. Join a forward-thinking company where your expertise will make a significant impact.

Qualifikationen

• 3+ years of experience in a similar IT support role.
• Certifications in desktop support and maintenance are required.

Aufgaben

• Provide onsite/on-call assistance to end-users for optimal service delivery.
• Coordinate activities ranging from simple to complex plans.

Kenntnisse

Troubleshooting computer OS/peripherals

PC operating systems (Windows 7/8/10)

Hardware/software installation

MS Office installation & troubleshooting

Customer service skills

Advanced troubleshooting (Windows, Apple, virtual OS)

Time management

Ausbildung

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS)

Tools

SCCM

Active Directory

Microsoft Office applications

Jobbeschreibung

Social network you want to login/join with:

Client:

Axiom Technologies

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

54e0855b8f80

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.

We are looking for a capable resource to coordinate activities ranging from simple to complex plans. This role provides onsite/on-call assistance to end-users within the organization’s desktop environment to ensure optimal service delivery.

IT Skills and Experience

• Experience with computer OS/peripherals troubleshooting
• Handling different PC operating systems (Windows 7/8 and 10)
• Performing hardware/software installation (understanding deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and interpersonal skills
• Field experience supporting various technologies and services
• Advanced troubleshooting skills applicable to Windows, Apple, and virtual OS
• Ability to manage time and resources effectively under pressure

Personal Attributes

• Good knowledge of infrastructure support
• Strong analytical and problem-solving skills
• Well-organized and detail-oriented
• Strong customer service ethic and communication skills
• Passionate about quality delivery
• Ability to work independently and in teams
• Self-starter, motivated, and innovative
• Preference for simple, elegant solutions
• Ability to handle confidential information

In-depth knowledge of:

• Microsoft Office applications
• PCLaptop hardware and peripherals, including printers

Basic knowledge of:

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications

At least two of the following:

• PCLaptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) in desktop area
• Microsoft Office Specialist (MOS) Certification

Experience in a similar role

• 3+ years of relevant experience

What next?

If you are seeking a new challenge and wish to apply, please forward your resume to [email address].