Customer Support Specialist (German & English) in Sofia, Bulgaria

Velenosi&Meredith; Salzburg; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A leading digital entertainment company is seeking a Customer Support Specialist fluent in German and English to provide non-voice support from their office in Sofia, Bulgaria. The role offers a competitive salary, paid training, and a multicultural team environment. Candidates should be tech-savvy and customer-focused, with the ability to work in chosen shifts.

Leistungen

Competitive salary package

Paid training

14 salaries/year

Health insurance

Bonuses for late hours

Qualifikationen

• Fluent in German (C2/native) and English (B2+).
• Ability to work on-site in Sofia during chosen shifts.
• Customer-focused and tech-savvy.

Aufgaben

• Provide non-voice customer support via chat and email for a digital entertainment platform.
• Engage with customers in German and English.

Kenntnisse

Fluent German (C2/native)

Fluent English (B2+)

Customer-focused

Tech-savvy

Jobbeschreibung

Overview

Hiring: Customer Support Specialist(German & English) - Sofia, Bulgaria

Join a top international team supporting a leading digital entertainment platform. We are looking for fluent German speakers to handle non-voice customer support (chat & email) in Sofia.

Job Details

• Location: On-site in Sofia, Bulgaria
• Languages: German (C2/native) + English (B2+)
• Shifts: Morning, Late, or Night (transport & bonuses for late hours)
• Type: Full-time (Part-time options available)

What\'s in it for you

• Competitive salary package with attractive bonuses
• Paid training + 1 week of nesting
• 14 salaries/year + health insurance
• Work with a multicultural, fast-growing team

Responsibilities

• Provide non-voice customer support via chat and email for a digital entertainment platform
• Engage with customers in German and English, ensuring clear and helpful responses

Qualifications

• German (C2/native) and English (B2+) language proficiency
• Ability to work on-site in Sofia and participate in chosen shift(s)
• Tech-savvy, customer-focused professionals eager to grow their career

Apply now and make an impact in the world of online entertainment!

Contact: [e-mail]