Customer Support Employee (Pucking, AT)

Parking Network B.V.; Pucking; Vor Ort; EUR 35 000 - 45 000; Vollzeit

Zusammenfassung

A leading company in the software sector is seeking a customer support professional to assist clients with software setup and training. The role involves direct communication with customers, ensuring they have the necessary support and guidance. Ideal candidates will have a commercial or IT apprenticeship, be technically minded, and possess strong teamwork and analytical skills. This position offers a creative work environment with flat hierarchies and a focus on personal development.

Leistungen

Flat hierarchies

Creative freedom

Future-proof employment

Collegial working atmosphere

Regular team events

Qualifikationen

• Initial experience in inventory management and cash register systems.
• Basic understanding of business processes.

Aufgaben

• Support customers on the phone or remotely.
• Conduct customer training and monitor documentation.
• Visit customers as a direct contact person.

Kenntnisse

Teamwork

Analytical thinking

Goal-oriented working methods

Ausbildung

Commercial apprenticeship

IT sector apprenticeship

Tools

Windows operating system

Office programs

Jobbeschreibung

Your Job

• You are the direct contact person to support our customers on the phone or remotely
• You are responsible for setting up our software (remotely)
• You organize, take responsibility for, and conduct customer training
• You create and monitor documentation
• You visit our customers and are available to them as a direct contact person
  
  

Your Qualifications

• You have successfully completed a commercial apprenticeship or an apprenticeship in the IT sector
• You are technically minded and confident in using the Windows operating system and Office programs and have a basic understanding of business processes
• You have initial experience in dealing with inventory management and cash register systems
• Experience in dealing with databases is desirable
• Teamwork, sense of responsibility, analytical and goal-oriented working methods complete your profile
  
  

What We Offer You

• Flat hierarchies and independent work as well as great creative freedom
• Future-proof employment in an innovative and international environment
• Collegial working atmosphere combined with a value-based corporate culture
• Regular team events and diverse social benefits make our family-like working atmosphere unique
  
  

Please note: This job description is translated from German

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