Customer Success Analyst: Document Quality & Feedback

Mercor; Wien; Vor Ort; EUR 42.000 - 64.000; Vollzeit

Zusammenfassung

Obsidian is hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.

Qualifikationen

• Bachelor’s degree required.
• At least 2+ years of relevant domain experience.
• Strong analytical and written communication skills.

Aufgaben

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy, and relevance of evaluations.

Kenntnisse

document analysis

attention to detail

Ausbildung

Bachelor’s degree (minimum)

Tools

Excel

PowerPoint

Word

Jobbeschreibung

Obsidian is hiring Customer Support / Success professionals with experience in customer support, service delivery, or customer success roles. In this role, you will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

This is a great opportunity for professionals with strong analytical skills and domain expertise to contribute to high-impact evaluation projects.