Customer Data Consultant (f/m/x)

Netconomy; Pörtschach am Wörther See; Vor Ort; EUR 60 000 - 80 000; Vollzeit

Zusammenfassung

A digital consulting firm in Pörtschach am Wörther See is seeking a Customer Data Consultant to manage customer profiling and marketing solutions. The ideal candidate will have over 3 years of experience in marketing automation, strong communication skills in English and German, and a passion for conceptual and analytical tasks. This role offers flexible working models and opportunities for career development.

Leistungen

Flexible working models

Career development opportunities

Company summit participation

Social events

Monthly meal allowance

Mobility support

Qualifikationen

• 3+ years of experience in customer profiling or marketing automation.
• 3+ years in applying technical solutions and system architecture design.
• Excellent communication skills in English and German.

Aufgaben

• Plan and implement concepts for customer profiling and marketing.
• Advise customers on project-specific topics.
• Support presales process and conduct customer workshops.

Kenntnisse

Customer profiling

Marketing automation

SAP CDP

Communication skills in English

Communication skills in German

Tools

SAP solutions CDC

SAP solutions CDP

Emarsys

Jobbeschreibung

As a leading expert for Digital Platform Building and Customer Experience Innovation, NETCONOMY is shaping the digital leadership of its clients. We help brands to build flexible and scalable digital platforms, with top-notch technologies by SAP, Google Cloud and Microsoft Azure. NETCONOMY has 20 years of experience and employs close to 500 professionals across Europe. By introducing and driving innovation initiatives around customer experience, we support clients on the road of expanding their core business in the digital world.

Over the past 20 years, NETCONOMY has grown from a startup to a 500-people team working across 10 European locations. We believe in the power of agile and cross-functional collaboration, bringing together people from various backgrounds to create outstanding digital solutions.

YOUR JOB

As a Customer Data Consultant and member of a team of Consultants and Solution Architects, you will be responsible for managing the conceptual processes involved in Customer Profiling and Marketing. You will also configure and implement solutions based on the specific requirements of our customers.

Your Job’s Key Responsibilities Are

• Planning and implementing rough and detailed concepts (big-picture, solution alignment, data model, user journeys, segmentation models, marketing workflows) with our partner solutions
• Advising our customers on project-specific topics with a focus on customer profiles, personalization, and digital marketing (process support and active customer contact)
• Supporting the presales process and conducting customer workshops for discovery and demonstration purposes
• Building and maintaining customer relationships
• Configuring and customizing the SAP solutions CDC, CDP, and Emarsys as part of the SAP CX portfolio
• Continuous training on product developments and updates, and completing corresponding certifications
  
  

Your Skills

• 3+ years of professional experience in customer profiling or marketing automation (SAP CDP, Emarsys, SF Marketing, other CDPs)
• 3+ years of professional experience in applying technical solutions and designing system architectures
• Excellent communication skills in English (at least C1 level) and German (C2 level)
• Knowledge about integration methods (e.g. REST APIs) and data modeling
• Enjoy working on conceptual and analytical tasks
• Open, communicative, and balanced personality who enjoys giving presentations
• Strong intercultural skills and willingness to travel (approx. 20% of working time)
  
  

OUR OFFER

While we’re one company, each location has unique aspects and benefits. Here’s a glimpse of what to expect:

• Flexible Working Models: Early bird or night owl? Thanks to our flexible working models you start your work day when and where it fits you best.
• Career Development & Onboarding: Start your journey in NETCONOMY with a structured onboarding and mentoring phase and continue with individual training opportunities. Our Learning & Development team will support you in finding the best solution for you!
• Company Summit: Exchange professional and personal experiences at our annual in-house conference! One of the highlights of our company Summit is the vibrant networking environment it cultivates.
• Social Events: Join your colleagues and build new connections at our social events like pizza & games evenings, hiking, and Christmas party, and celebrate milestones together. It´s on us!
• Snacks and Wellbeing: Fuel your productivity and taste buds with our monthly meal allowance and discounts at partner restaurants.
• Mobility Support: Choose eco friendly transportation! As we take our responsibility for the environment seriously, we support your climate-friendly transportation costs.
  
  

The actual salary depends on your qualifications and experience. What is also important to us is to pay our employees an internally comparable salary. For legal reasons, we need to disclose the minimum annual salary for full time employment as stated in the current collective IT agreement, which is € 55,300 gross/year for this position.

• Tätigkeitsbereich

  IT