Country Operations Manager (f/m/x)

Arbio; Wien; Hybrid; EUR 50 000 - 80 000; Vollzeit

Zusammenfassung

Arbio is seeking a Country Operations Manager in Vienna to lead local operations and enhance performance in the hospitality sector. The role requires strong leadership, accountability for results, and the ability to drive operational excellence while maintaining a customer-first approach. As a part of a fast-growing AI-enabled company, you will have a significant impact on redefining short-term rentals across Europe.

Leistungen

Flexible working hours

Free drinks, fruit and snacks

Access to mental health services

Free yearly stay in company apartments

Subsidized gym subscriptions

Team events and celebrations

Qualifikationen

• Fluent in German (C1-C2) and English.
• Proven experience in team leadership.
• Background in P&L oversight and operations management.

Aufgaben

• Elevate operational performance and own local execution.
• Ensure compliance and exceed guest expectations.
• Report on country-level P&L and operational KPIs.

Kenntnisse

Leadership

Performance Management

Customer-first mindset

Data-driven Operator

Jobbeschreibung

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Welcome to Arbio – where AI meets hospitality, and every day is a step toward redefining short-term rentals across Europe.

Arbio is a fast-growing, AI-enabled hospitality company. We are redefining the short-term rental industry through technology-driven efficiency, exceptional guest experience, and scalable operations. As a team, we're shaping the future of hospitality with cutting-edge AI solutions, expanding rapidly across Europe, and building on a culture of performance and accountability. Join us as we lead the industry and create opportunities for growth, innovation, and success.

About the role:

We’re looking for hustlers, people who get sh*t done, thrive in the field, and aren’t afraid to roll up their sleeves. As a Country Operations Manager, you’ll be on the ground with our guests, owners, and service partners, driving real impact.

You’ll own local operations, push for excellence at every touchpoint, and be the go-to person for performance in your market. This is your chance to be the face of the business — connect strategy with action, lead from the front, and raise the bar.

Ready to lead, grow, and raise the bar? Let’s build something great in Austria.

You will have an impact on:

• Elevating operational performance and pushing for excellence across all local touchpoints
• Owning the day-to-day execution and performance of our operations in Austria
• Being the single point of accountability for local performance across functions
• Collaborating with central functional leads to co-create and localise strategic initiatives
• Ensuring every property is ready, compliant, and exceeds guest expectations at all times
• Fix what doesn’t work and scale what does
• Reporting on country-level P&L, operational KPIs with full transparency and ownership
  
  

What you will add to our Crew:

• An inspiring leadership presence that energises teams and gets results
• Proven experience in team leadership and performance management
• A collaborative mindset and the ability to align global vision with local execution
• A structured, data driven operator who brings clarity and accountability
• Background in P&L oversight, business operations, or business scaling
• Customer-first mindset with the ability to execute at both strategic and tactical levels
• The drive to scale what works, fix what doesn’t, and never settle
• Fluent in German (C1-C2) and English, with confidence navigating local regulations and stakeholders
  
  

Our Current Benefits

• Work Environment & Support: Flexible working hours with a flexible work set-up combining office & remote work
• Food & Beverage: Free drinks, fruit and veggie baskets, beer, and pizza after All Hands
• Sport: Subsidized Qualitrain Subscription (includes: unlimited Beat81 classes, Holmes Place, Yoga studios, Boulder Halls, etc.
• Mental Well-being: Access to our mental health platform offering regular 1o1 sessions with coaches, trainers and psychologists
• Travelling: Free yearly stay in one of our apartments of your choice
• Tech: Possibility to choose between Windows Lenovo or Macbook
• Culture: Yearly Company Offsites, regular team events, Christmas party, summer party, budget for your birthday
  
  

What Joining Our Team Means For You

You will be part of a dynamic team of top-tier professionals from every domain, all united by a relentless drive. We are dedicated to nurturing and pushing each of our team members to unleash the best version of their professional selves. We believe in a culture of trusted ownership, caring meritocracy, and constructive feedback where we elevate each other while constantly challenging the status quo. Join a dynamic, young company with an entrepreneurial culture operating at lightning speed — with eyes set on global horizons!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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