Core Network Support Engineer (w/m/d) - Wien

TieTalent; Klosterneuburg; Vor Ort; EUR 60 000 - 80 000; Vollzeit

Zusammenfassung

Une entreprise tech de premier plan en Autriche recherche un ingénieur support client pour assurer la maintenance et le support des réseaux vocaux et de messagerie. Cette opportunité implique des interactions avec des équipes techniques et des fournisseurs, ainsi qu'un contact client direct dans un environnement dynamique et multiculturel. Vous serez basé à Klosterneuburg et bénéficierez d'un cadre de travail international avec un salaire compétitif et des avantages divers.

Leistungen

Environnement de travail familial

Environnement de travail international

Qualifikationen

• Expérience en support réseau requise.
• Connaissance des services vocaux et de messagerie fixes et mobiles.
• Joueur d'équipe fiable dans un environnement multiculturel.

Aufgaben

• Support technique dans un environnement d'opérateur de réseau.
• Maintenance d'éléments de réseau dans un environnement cloud.
• Interface entre l'équipe technique et le support fournisseur.

Kenntnisse

IP Networking

Linux

Analytical skills

Communication skills

Ausbildung

University degree in computer science, electrical engineering/telecommunication, software engineering

Tools

OpenStack

SIP

ISUP

MAP

Diameter

Jobbeschreibung

About

Our client is the Austrian subsidiary of an Asian technology group. The company is involved in the expansion of fiber optics in Austria and collaborates with major mobile communications providers in the country.

Was werde ich hier machen?

1. Customer-facing support engineer in a vendor-network operator environment (on-site)
2. Maintenance and support activities of voice and/or messaging core network elements in a cloud environment (network change operations, upgrades, troubleshooting, performance monitoring, inspection tasks, etc.)
3. Act as interface between the network operator's technical team and vendor level 3 support
4. Provide technical support for mobile and fixed voice and messaging services
5. On-call duty (if required)

Was sollte ich mitbringen?

1. University degree in computer science, electrical engineering/telecommunication, software engineering, or equivalent
2. Solid IT background — computer and transmission hardware, IP networking, Linux knowledge, cloud technologies (OpenStack, containers) is a plus
3. Network support experience
4. Working knowledge of protocols such as ISUP, MAP, SIP, Diameter
5. Knowledge of mobile and fixed voice core and/or messaging services
6. IMS architecture knowledge is beneficial
7. Reliable team player in an international multicultural environment
8. Good communication and analytical skills

Gehaltsspanne und Benefits

Our client offers a monthly gross salary of €3,500 to €5,000 (paid 14 times per year), depending on qualifications and experience.

• Family-friendly work environment
• International work environment

Nice-to-have skills

• IT
• IP Networking
• Linux
• OpenStack
• SIP
• Location: Klosterneuburg, Lower Austria, Austria

Work experience

• NOC Engineer
• Network Engineer
• Solutions Architect

Languages

• English