Control Center Operator (m/f/d) Villach Teilzeit

ÖWD Austrian Security Agency security GmbH & Co KG; Villach; On-site; EUR 33,013 - 39,544; Full time

Job summary

ÖWD Austrian Security Agency security GmbH & Co KG in Villach is looking for a Security Operations Specialist to manage access control, respond to alarms, and coordinate security measures. Candidates must be proficient in English and possess knowledge of German, along with strong computer skills and technical aptitude. The position requires shift work in a dynamic security environment. Compensation is €3,250.80 on a full-time basis.

Qualifications

• Proficiency in English at a business level is essential.
• Knowledge of German is required for effective communication.
• Strong computer skills necessary to operate various security technologies.
• Technical aptitude to troubleshoot security systems is important.
• Willingness to work in a 24/7 shift environment.

Responsibilities

• Monitor, manage, and administer access control and security systems.
• Handle alarms and security events, responding according to procedures.
• Communicate effectively with security personnel and site contacts.

Skills

English language proficiency

Knowledge of German

Strong computer skills

Technical aptitude

Job description

Key Responsibilities
Access Control & System Monitoring

• Monitor, manage, and administer access control and security systems.
• Oversee daily access operations and ensure compliance with security policies.
• Support user administration tasks (creation, modification, and removal of access privileges).

Alarm Handling & Incident Response

• Monitor alarms and security events in real time.
• Assess, document, and respond to alarms following established procedures.
• Initiate next steps, elevate incidents as needed, and coordinate with on‑site teams.
• Ensure accurate logging, reporting, and documentation of all incidents and actions taken.

Communication & Coordination

• Maintain clear and professional communication with security personnel and site contacts across the EMEA region.
• Collaborate with internal teams and external partners to resolve issues quickly and effectively.
• Provide timely updates on incidents, system statuses, and escalations.

Working Hours

• Monday to Sunday according to shift schedule
• Early shift
• Late shift

Compensation

3.250,80 EUR on a full-time basis

Required Qualifications

• English language proficiency at business level (written and verbal).
• Knowledge of German is required.
• Strong computer skills, including the ability to learn and operate technical systems.
• Technical aptitude and the ability to troubleshoot and understand security technologies.
• Ability to work in shifts if required (24/7 environment, depending on company setup).