Content Moderator with German and English (m/w/d) - Relocation to Bulgaria

TN Austria; Österreich; Vor Ort; EUR 30 000 - 60 000; Vollzeit

Zusammenfassung

An established industry player in customer experience is seeking a Digital Trust and Safety Specialist fluent in German and English. This role involves reviewing user-generated content, ensuring compliance with policies, and taking action on violations. The ideal candidate will possess strong attention to detail, logical reasoning, and organizational skills. You will enjoy a stable job with career development opportunities, a vibrant team environment, and numerous benefits, including additional health insurance and fully paid training. Join a dynamic team and make a difference in the digital landscape!

Leistungen

Fully Paid Training

Stable Job

Attractive Salary

Additional Health Insurance

Employee Referral Bonuses

Positive International Working Environment

Access to Personal Gym

Relax and Gaming Areas

Qualifikationen

• Fluency in German and B2 or higher in English is required.
• Experience with fraud or spam investigation is an asset.

Aufgaben

• Review user-generated content for compliance with policies.
• Identify patterns to proactively address potential risks.

Kenntnisse

Attention to Detail

Logical Reasoning

Organizational Skills

Time Management

Pattern Recognition

Fluent in German

B2 or Higher English

Jobbeschreibung

Content Moderator with German and English (m/w/d) - Relocation to Bulgaria, at

Client:

TELUS International

Location:

at, Austria

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a3a3fa0831de

Job Views:

1

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with German and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We're looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

• Fluent in German
• B2 or higher English language skill

In return, we will give you:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Enjoy the benefits of our TELUS Tower office in Sofia, including a top city-center location, personal gym, relax and gaming areas, and a vibrant team environment.

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the largest employer in Bulgaria's CX industry with over 4,200 team members. We offer services in designing, building, and delivering next-generation digital solutions, AI, customer experience, and more. We adhere strictly to client procedures and operate as an independent provider, not a local partner.