Consultant, Business Operations

TN Austria; Wien; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

An established industry player is seeking a Chief Operations Officer to provide operational performance insights and data analysis. This role involves recommending process changes based on data analytics, communicating with stakeholders to understand their needs, and delivering customer-specific reports. The ideal candidate will have a strong background in data science, including expertise in AI/ML, Python, and SQL, and will be responsible for automating reporting processes to enhance operational efficiency. Join a dynamic team that values innovation and data-driven decision-making, and make a significant impact on business processes and customer experience.

Qualifikationen

• Expertise in Data Science with hands-on experience in AI/ML and predictive analysis.
• Strong proficiency in Python and SQL for data analysis and reporting.

Aufgaben

• Deliver operational performance data insights and recommendations for improvement.
• Automate daily reporting requirements and provide data insights for projects.

Kenntnisse

Data Science (AI/ML/Predictive Analysis/Gen AI)

Python

SQL

Scikit-learn

Keras

TensorFlow

PyTorch

Qlik Sense

Power BI

VBA/VBS coding

Advanced Excel

Ausbildung

Bachelor's degree in a quantitative field

Master's degree in a relevant field

Tools

Qlik Sense

Power BI

VBA

Excel

Jobbeschreibung

Social network you want to login/join with:

Conduct descriptive analysis, generate insights, manage and implement projects, and contribute to the creation of reports and management information

Function : Chief Operations Office (COO)
Report to : Head, Analytics & Management information

Role Purpose

Provide Operational Performance Data Insights and Analysis by delivering Timely Inputs/Recommendation for Improvement in Business processes and Customer experience

Key Accountabilities

• Recommend Process/system changes basis the data Analytics
• Communication with the Stakeholders across operations to understand their requirements and provide Data Analysis accordingly.
• Provide Data Insight for different projects to enable right decision
• Deliver Customer specific reports and analysis for Ops SMT review meeting with Customer
• Automate daily reporting requirement through BO and deliver on time with quality
• Increase proportion of tickets raised through Colt Online
• Delivering our Customer Segmentation within Network Operations

Skills & Experience :

• Individual Contributor(preferred) with expertise and hands on exp in Data Science (AI/ML/Predictive Analysis/Gen AI), Python, SQL
• Scikit-learn or keras or tensorflow or pytorch
• Excellent knowledge of SQL (complex queries)
• Excellent knowledge of Qlik Sense / Power BI
• Good knowledge of VBA/VBS coding
• Excellent knowledge of advanced Excel (advanced formulas, data connections, pivot, charts etc.)
• High Level of Aptitude/Logical thinking
• Ability of find automation opportunity

Education

A bachelor’s or master’s degree in a quantitative or a relevant field

Job ID : 34667

Job Location : India (Gurugram/Bangalore), Europe