Clinical Services Manager

at; Österreich; Vor Ort; AUD 110 000 - 120 000; Vollzeit

Zusammenfassung

A leading NDIS service provider is seeking a Regional Manager to oversee behaviour supports and allied health services. The ideal candidate will possess strong leadership skills, have experience working within complex service environments, and be committed to quality delivery for NDIS participants. This role requires a proactive mindset and the ability to lead a team effectively while ensuring compliance with NDIS regulations. Join a supportive culture focusing on collaborative teamwork and professional growth.

Leistungen

Flexible and hybrid working schedules

Career progression opportunities

Professional development and training

Above-award salary and benefits

Exceptional office culture and friendly team

Qualifikationen

• At least 3 years of experience as a behaviour practitioner.
• 2 years of leadership experience.
• Exceptional public speaker and capable of liaising with organisations.

Aufgaben

• Overseeing high-quality Allied Health and Behaviour Supports.
• Managing performance and operational effectiveness.
• Making decisions with minimal oversight.

Kenntnisse

Leadership

Public Speaking

Problem Solving

Team Management

Compassion

Tools

Microsoft Office

Electronic client management systems

Jobbeschreibung

$110,000 - $120,000 per year starting salary

Allora Options (est. 2022) is a leading NDIS registered provider of Behaviour Support, Therapeutic Support and Early Childhood Intervention services, across metropolitan Adelaide and Regional SA. Our highly experienced team of professionals help NDIS participants of all ages organise their support network and maximise their opportunities and to enjoy life. As a premium service provider, we offer NDIS Participants, their families, and their providers a quality-first approach. We primarily work with highly complex individuals within various service settings and support models including but not limited to forensic disability and mental health. Our team are experts in the field.

Allora Options has a strong commitment to our core values and aspire to reflect these in:

Our Commitment to Excellence

• Excellence represents a commitment to delivering the highest quality service, maintaining integrity, and continuously striving to be the best in all endeavours.

Our Commitment to Teamwork

• Teamwork involves combining the knowledge, skills, and efforts of individuals to create a collective result that is greater than the sum of their individual contributions, emphasising effective collaboration.

Our Commitment to Compassion

• Compassion involves understanding and empathising with others and being motivated to help, guided by ethical principles.

What will you be doing?

The Regional Manager will report directly to the Clinical Director. They will be responsible for overseeing high-quality Allied Health and Behaviour Supports whilst ensuring each of their team members meet benchmark service delivery goals. The Regional Managers role is to oversee all participant directed work within their region including risk management, pro-active solutions and day-to-day operations. The Regional Manager is required to make decisions with minimal to no oversight of the Clinical Director or CEO and is responsible for implementing Allora’s mission of offering NDIS participants a quality first service to remove restrictive practices.

Essential Skills, Qualifications and Experience

• At least 3 years of experience as a behaviour practitioner and at least 2 years of leadership experience. Minimum proficient capability is required.

• Ability to lead team members to meet service delivery targets and manage accordingly.

• Exceptional public speaker and ability to liaise with government and non-government organisations.

• Leads by example. Must be approachable and responsive, who can react assertively to competing demands on the PBS team.

• Evidence with compliant note taking and experienced in mitigating professional risk and supporting others to do so.

• Demonstrated competence in the use of information technology, internet, and desktop applications, e.g., electronic client management systems, Microsoft Office, and database packages.

• Experience in working within a billable hour framework and being able to hit service targets and lead a team to ensure targets are met.

• Sound understanding of Positive Behaviour Support, the NDIS Positive Behaviour Support Capability Framework and the requirements of the NDIS Quality and Safeguarding Commission.

• Sound understanding of the DHS Restrictive Practices Guidelines.

• Knowledge and experience working with people that have behaviours of concern that families, carers and / or members of the community find challenging.

• Sound knowledge of the NDIS ECEI Framework

• Ability to work under pressure and meet deadlines and support others to do so.

• Experience in working with people with disabilities and their families. Experience in working with NDIS participants and other relevant stakeholders.

• Skills, knowledge, and experience working within the National Disability Insurance Scheme (NDIS)

• Understanding of the principles and evidence-based practice regarding the delivery of positive behaviour support approaches within diverse environments, including their home, community supports and within forensic mental health settings including in-patient wards and prisons.

• Ability to think creatively and solve problems effectively.

How you will work - Behavioural Competencies

• Strong management skills (servant leadership)

• Proactive and not being fearful of trying new things.

• Highly organised

• Eager to learn new concepts and practices.

• Able to take initiative.

• Empathetic and compassionate toward people

• Ethically minded.

• Self-motivated and independent thinker

• Adaptable and open to change

• Trustworthy

• Creative in approaching challenges.

• Capability to teach.

Keeping our clients safe

As a disability service provider, Allora Options takes its duty of care to safeguard vulnerable people seriously and recognises that we must maintain the highest standards of conduct. Therefore, all positions within Allora Options are required to:

• have a DCSI Working with Children Check (WWCC)

• have a NDIS Worker Clearance (DHS)

• to understand and comply with our Code of Conduct, and associated policies.

• And complete the NDIS Workers Introduction Module.

• Complete all other relevant checks required.

Maintaining a safe workplace

All staff have a responsibility to ensure they:

• protect their own health and safety and avoid directly affecting the health and safety of others.

• maintain their physical work environment in accordance with Business and Industry standards.

• comply with Allora Options policies, procedures, and work practices.

• participate in mandatory and WHS training.

At Allora, we strive to implement points of difference to maintain our positive and unique workplace culture such as:

• Flexible and hybrid working schedules.
• Team bonding & social events.
• Low KPI & Caseload Structure.
• Career progression opportunities.
• Professional development and training with Advanced and Specialist Behaviour Practitioners.
• All ongoing training and registration fees are paid for by the organisation.
• Above award salary and benefits, plus an amazing bonus structure.
• Exceptional office culture and friendly team.
• Beautiful City Fringe location
• EAP Provider accessible 24/7.
• All Work-related Technology provided.
• Accessible and supportive management team.
• TRUE PBS work with face-to-face service delivery model.
• Work / Life Balance

If this sounds like the perfect role for you, please apply to join the Allora Options team today!

For a confidential discussion, a full job description or any further information regarding the role, please contact Shannen, Business Manager at [e-mail]

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