Client Advisor

FERRAGAMO; Parndorf; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

An established luxury brand is seeking a Client Advisor to join their new store in Parndorf, Austria. This role is perfect for passionate individuals who thrive on creating exceptional client experiences. As a Client Advisor, you will transform each interaction into a memorable moment, fostering authentic relationships with clients through personalized service and storytelling. Your innovative approach and empathy will drive sales and enhance the overall client journey. Join this dynamic team and play a crucial role in shaping the future of luxury retail, where your contributions will truly matter.

Qualifikationen

• In-depth knowledge of luxury client needs and expectations.
• Master at storytelling and engaging clients through questions.

Aufgaben

• Create magical client experiences that boost confidence and energy.
• Develop long-term bonds with clients through personalized service.

Kenntnisse

Customer Service

Communication Skills

Sales Skills

Storytelling

Empathy

Innovative Thinking

Jobbeschreibung

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We’re living a new chapter: a conversation between our rich heritage and a clear vision of the future. For those who are passionate and want to embrace challenge we say join and be part of our change!

Find below the role we’ve tailored just for you and discover how your contribution will be essential to our growth.

We are currently looking for a Client Advisor to join our new store in Parndorf, Austria!

YOU

• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style
• A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision
• Courageous with ideas and innovative in your approach, always ready to grow and learn

THE JOB

• Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
• Create a long-term authentic bond with clients by making them feel the experience is truly about them
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results

ESSENTIALS

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients
• Being a master at storytelling and at the art of asking engaging questions
• Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients

MISSION DETAILS

• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
• Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance

Languages: Proficiency in German and English, more languages will be advantageous.

Position available: Full-time and part-time, Fixed-term

At Ferragamo you can play your part and express your uniqueness.

We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.

As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.

Unlock your potential with us, together anything is possible.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Customer Service
• Industries: Retail Luxury Goods and Jewelry