Bike Mechanic (f/m/d)- Vienna

Cycle; Wien; Hybrid; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Attractive salary

Modern equipment

25 vacation days per year

Job summary

Cycle in Vienna is seeking a hands-on E-bike Technician to keep our fleet in top shape. You will perform regular maintenance, diagnose faults, and share knowledge with teammates to uphold service quality.

You will manage spare parts, prioritize repairs, and occasionally service bikes at partner locations. Strong communication and a passion for bikes are essential for excellent customer experiences.

Qualifications

• Experience with bicycles or e-bikes
• Interest in how bikes work and repair
• Strong communication and customer service orientation
• Good organizational skills and prioritization
• Fluent in English or German; both is a plus

Responsibilities

• Maintain e-bikes and perform regular checks
• Identify and fix faults and share knowledge with colleagues
• Manage spare parts warehouse and reorder as needed
• Take responsibility for a fleet of e-bikes from inspection to final check
• Occasionally visit partners to service bikes on site
• Listen to customers and ensure satisfaction

Skills

Bike maintenance

Customer service

Communication

Organizational skills

Language English/German

Driver's license B

Job description

About us

We want to transform urban traffic with e-bikes and make our cities more livable for everyone. Our subscription service has a clear mission: to provide smarter, more affordable, and environmentally friendly urban transportation. We're already operating in over 85 cities across Austria, Germany and Netherlands. We're part of a movement for cleaner cities. Whether you want to zip through the city more efficiently or optimize your business - our e-bikes put you in the fast lane toward sustainable mobility.

Join us on the journey to the future - move sustainably, efficiently & swiftly!

Your Mission

• E-bike maintenance: You take care of our e-bikes and ensure that they are always in good shape.Regular checks are part of your daily routine.
• Finding and rectifying faults: With your trained eye you quickly recognize where the shoe pinches. You don't just repair things, you also like to share your knowledge with your colleagues.
• Spare parts under control:You keep track of our spare parts warehouse and reorder what is needed. So you are prepared for all eventualities.
• Your own fleet: You take responsibility for a group of e-bikes - from the first inspection to the last screw.#
• On the road for CYCLE:Every now and then you'll go out to our partners. There you will look after the e-bikes directly on site.
• Customer contact:You listen to our customers and actively ask whether they are satisfied with our service. Your goal: happy customers!

Your skills and qualifications

• Experience:Have you ever worked on bicycles or e-bikes?Great! Whether professionally or as a hobby - the main thing is that you know your way around a bit.Experience in electronics, mechanics or similar areas is great, but not a must.
• Bicycle fan:You not only like bicycles and e-bikes for riding, but also find it exciting to learn how they work and how to repair them.
• Strong communication skills:You can explain complex technical issues in a simple and understandable way and enjoy approaching people.
• Service orientation:Customer service is in your blood. You are solution-oriented and keep a cool head even in stressful situations.
• Organizational talent: You keep track of upcoming repairs and can set priorities wisely.
• Language: You are fluent in English or German. If you can do both - all the better!
• A class B driver's license is a nice to have.

What you can expect from us

• Exciting Industry:You'll work in the dynamic world of mobility - a constantly evolving field.
• Real Impact:Your work makes life easier and better for many bike couriers.
• Immediate Responsibility:Start making an impact right away and implement your own ideas. No boredom here!
• Future Shaper:As part of our growing startup, you'll help shape tomorrow's mobility.
• International Team:Work with motivated colleagues from around the world. We value teamwork.
• Strong Network:You're never alone - our experienced mechanics are always there to support you.
• Fair Conditions:We offer an attractive salary, modern equipment, and 25 vacation days per year.

Diversity

At CYCLE, we believe diversity makes us stronger! Regardless of who you are, where you come from, or what makes you unique - you're welcome here.