Assistant Manager - Hinterland Hotel

at; Österreich; Vor Ort; EUR 30 000 - 45 000; Vollzeit

Zusammenfassung

A popular local pub in Austria seeks an Assistant Manager to support operations and enhance customer experience. The ideal candidate will have experience in the hospitality industry, effective leadership skills, and the relevant state certifications. This role offers a chance to grow within ALH Hotels and enjoy various employee benefits.

Leistungen

Exclusive discount card for ALH Hotels and brands

Wellbeing support services

Career growth opportunities

Qualifikationen

• Experience in a bar, bistro, or gaming room environment.
• Supervising or leadership experience beneficial.
• Strong people skills to be the pub's face when needed.

Aufgaben

• Support the Venue Manager to ensure smooth operations.
• Engage with locals to create a welcoming atmosphere.
• Ensure customer satisfaction and handle issues proactively.

Kenntnisse

Customer service

Team leadership

Conflict resolution

Time management

Ausbildung

Current RSA, RSG, and RMLV certifications

Jobbeschreibung

We’re on the hunt for our next Assistant Manager to help keep the Hinterland Hotel buzzing and loved by the locals. Sitting on the banks of the Nerang River, the Hinterland Hotel has been a local icon for years, serving locals and visitors who pass through Nerang.

This isn’t just a pub, it’s a true all-rounder with a bistro, bar, gaming, functions, and motel accommodation. Locals, travellers, and everyone in between drop in, which means no two days are the same.

As Assistant Manager, you’ll work side by side with the Venue Manager, making sure the crew is firing, the customers are happy, and every shift runs smoothly.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA and RSG and RMLV as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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