Assistant Front Office Manager

at; Österreich; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A hospitality management company in Austria seeks an experienced Assistant Front Office Manager to lead the Front Office and Food & Beverage teams. The ideal candidate has strong financial skills, a proactive work approach, and previous leadership experience. Duties include managing budgets, driving growth, and ensuring guest satisfaction. Flexibility with shifts is required.

Qualifikationen

• Experience leading and mentoring a Front Office team.
• Strong adherence to workplace safety standards.
• Effective communication skills with team members.

Aufgaben

• Managing budgets related to wage costs and ensuring effective staffing rosters.
• Driving growth through marketing and upselling.
• Maintaining relationships with clients and establishing new business opportunities.

Kenntnisse

Financial acumen

Leadership

Communication skills

Organizational skills

Jobbeschreibung

An exciting career opportunity is now available for an Assistant Front Office Manager (perfect for an experienced Duty Manager looking to take the next step!) to lead our busy Front Office and Food & Beverage teams at the Mantra Terrace Hotel in Brisbane.

The hotel is centrally located, just a short distance from the Brisbane CBD, offering guests a convenient stay. With 85 rooms across three categories, Mantra Terrace Hotel is a compact property full of potential (just looking for the right people to bring it out!).

Managed by leading hospitality management company 1834 Hotels, the successful candidate will be a dedicated, hardworking, and hands-on hospitality professional passionate about driving loyalty, developing teams, managing expenses, and delivering exceptional guest experiences.

The key responsibilities include:

1. Managing budgets related to wage costs and ensuring effective staffing rosters;
2. Gaining comprehensive knowledge of venue facilities and room types;
3. Driving growth through marketing, upselling, and staff training;
4. Ensuring reservation accuracy, including deposit, billing, credit details, VIP requests, and guest information;
5. Maintaining and developing relationships with existing clients and establishing new business opportunities.

The ideal candidate will have:

• A responsible, flexible, and proactive approach to work;
• Strong financial acumen in managing profitability and controlling wages;
• Previous experience leading and mentoring a Front Office team;
• Initiative, commitment, and passion for hospitality;
• Effective communication skills with team members and other departments;
• Ability to work under pressure in a fast-paced environment;
• Excellent organizational and time management skills;
• Impeccable presentation and grooming;
• Understanding of Hospitality Industry (General) Award 2020 compliance;
• Strong adherence to workplace safety standards.

This is a full-time salaried role, involving shifts over a 7-day roster, including weekdays, weekends, nights, and public holidays.

To apply, please email your application, references, and cover letter demonstrating your suitability to Zac. For more information, visit: www.1834hotels.com.au

*Only applicants with current rights to work in Australia will be considered.

*Due to high application volumes, only shortlisted candidates will be contacted for interviews.

1834 Hotels is a growing network across Australia, committed to recruiting exceptional staff who align with our culture.

Unlock job insights

Salary match, number of applicants, skills match

Your application will include responses to the following questions:

• What is your right to work in Australia?
• How many years of experience do you have as an Assistant Front Office Manager?
• How many years in training & development roles?
• Experience with preparing work rosters?
• Total hotel management experience?

Hospitality & Tourism sector employs 1,001-5,000 staff.

Offering premium accommodation in vibrant cities and holiday destinations, Mantra Hotels, Resorts, and Apartments across Australia and New Zealand provide the perfect stay. Mantra is part of the Accor Group, with over 5,300 hotels in 110 countries.

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