Application Manager, eHealth

Jobtailor; Graz; Vor Ort; EUR 52.000 - 68.000; Vollzeit

Zusammenfassung

Jobtailor in Austria seeks an IT specialist for LIS support in hospital environments. You will provide 2nd- and 3rd-level support by phone, remotely or on-site, and assist with user guides and training.

You will install, configure and update the datalabX laboratory information system, adapt it to workflows, and coordinate interfaces with lab instruments, contributing to quality tasks and project work.

Qualifikationen

• Approx. 5 years of experience in a similar IT support role.
• Experience in LIS, hospital or eHealth environments is preferred.
• Excellent German language skills, written and spoken.

Aufgaben

• Provide 2nd- and 3rd-level support by phone, remotely and on-site.
• Install, configure and regularly update datalabX LIS at customer sites.
• Customize datalabX to customer workflows and configure interfaces.
• Analyze faults and deliver long-term resolutions.
• Participate in projects and assist with system commissioning.
• Test new release versions and collaborate with sales.
• Rotating on-call duty with team members.

Kenntnisse

5 years experience

Fault analysis

Structured working style

Service orientation

Ausbildung

Completed IT education

Tools

Windows

Linux

SQL databases

Networking

Jobbeschreibung

Responsibilities

• Support & Consulting: Support for clinical and laboratory clients at 2nd- and 3rd-level (by phone, remotely and on-site), user training, and creation of user guides and user requirements
• Technical Implementation: Installation, configuration and regular updates of the laboratory information system datalabX, including interfaces, and commissioning at customer sites or remotely
• Customizing & Integration: Adapting datalabX to specific customer workflows and configuring laboratory instrument interfaces
• Incident Management: Analysis, reproduction and long‑term resolution of faults
• Project Work: Participation and partial leadership in projects, e.g., system commissioning
• Quality & Further Development: Participation in testing new release versions and close collaboration with sales
• Rotating on‑call duty with team members

Requirements

• Completed IT education (apprenticeship, HTL, FH, or university/TU)
• Approx. 5 years of experience in this or a similar position
• Strong knowledge of Windows and Linux systems, SQL databases, and networking
• Experience in application support, system commissioning, and software support in eHealth or hospital environments
• Knowledge of scripting or Java/C
• Enjoyment of fault analysis, structured working style, and strong service orientation
• Excellent German language skills, spoken and written
• Specific experience with laboratory information systems (LIS), preferably in a hospital setting