Anytime Fitness Club Manager

at; Österreich; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

A leading fitness franchise in Austria is seeking a proactive Club Manager to oversee operations, lead a team, and promote exceptional customer service. The ideal candidate possesses strong interpersonal skills and experience in management, alongside a passion for engaging with members. This role offers opportunities for growth and competitive compensation.

Leistungen

Competitive compensation

Bonus structure

Opportunities for growth

Qualifikationen

• Previous customer service experience in retail or similar sectors is desirable.
• Availability to work within staffed hours of 10am to 7pm, Monday - Friday.
• Interest in a healthy lifestyle.

Aufgaben

• Welcome and assist potential and current members.
• Generate new leads via outreach and referrals.
• Lead and manage a team of membership consultants.
• Exceed sales targets and achieve key performance indicators.
• Maintain impeccable cleanliness and standards.
• Act as a brand ambassador for Anytime Fitness.

Kenntnisse

Strong people skills

Communication and interpersonal skills

Customer service skills

Proficiency in using computers and social media

Jobbeschreibung

Overview

Anytime Fitness Box Hill has a fantastic opportunity for an enthusiastic and self-motivated Club Manager. The potential candidate will be responsible for the performance and success of the club.

Anytime Fitness Box Hill is part of a group of top performing Anytime Fitness Clubs. We deliver exceptional customer service and facilities to our members, aiming to provide the best possible experience every time someone contacts us.

Who We Are

Anytime Fitness is the world's largest, and fastest-growing 24/7 fitness franchise, with over 5000 clubs open worldwide and over 500 in Australia.

We represent: Community, Convenience, Quality and Quantity. Our clubs are welcoming, safe environments with 24/7 access and a policy that gives members access to over 5,000 Anytime Fitness clubs worldwide.

Who We\'re Seeking

We are selective and look for someone who is outgoing, willing to learn, and a people person. When you are part of our team, you will learn and grow within. You just need to have the right attitude—we will help with the rest.

The successful candidate will possess strong people skills with a highly developed communication and interpersonal skill set, along with the willingness to support our member-focused values. This individual must be comfortable working both alone (leading the club\'s team) and as part of our larger group.

We aren\'t only seeking individuals from the fitness realm; we\'re looking for someone with exceptional customer service skills. The ideal candidate will be driven by results, impeccably presented, energetic, self-motivated, and focused on customer satisfaction and member engagement.

If you are outgoing, love interacting with people and think you are our next Club Manager—apply now.

Previous customer service experience in retail or similar sectors is desirable. Proficiency in using computers and social media platforms is mandatory. An interest in a healthy lifestyle is important; you don\'t need to be an athlete, just be able to promote your values to our members. Availability to work within our staffed hours of 10am to 7pm, Monday - Friday.

Responsibilities Include

• Warmly welcome and assist potential and current members, fostering a positive atmosphere.
• Generate new leads via outreach, member referrals, telephone inquiries, corporate and local outreach and community engagement.
• Lead and manage a team of membership consultants and contract personal trainers, guiding them towards success.
• Exceed sales targets and achieve key performance indicators. Proactively generate new sales leads to expand our member base.
• Foster an inclusive club culture, emphasising member appreciation and celebrating their achievements.
• Ensure the club maintains impeccable cleanliness and high standards.
• Act as a brand ambassador for Anytime Fitness, contributing to its positive image within the local community.

What We Provide

Joining our team means entering a workplace filled with positivity, fun, and opportunities for growth. We offer competitive compensation along with a bonus structure. We believe in recognising and celebrating the successes of our team members while fostering an environment conducive to personal and professional development.

Application and Hiring Process

Please include a resume and a separate cover letter explaining what you value and why this makes you the Club Manager we need. If your resume and cover letter are generic and do not explain why you are suited to our team, they will not be considered. This is a multi-stage recruitment process; only shortlisted candidates will be contacted. Applications will close once suitable candidates are found.

Application Questions

• Which of the following statements best describes your right to work in Australia?
• How many years\' experience do you have as a Fitness Club Manager?
• Do you have experience in a sales role?
• Do you have customer service experience?
• Do you have lead generation experience?
• How many years of people management experience do you have?
• Do you have a current Working With Children (WWC) Check?
• How many years of experience do you have in the sports & fitness industry?