AI-First Information Architect & Technical Writer

Dynatrace LLC; Wien; Vor Ort; EUR 61.000 - 76.000; Vollzeit

Benefits dieser Stelle

Stock purchase options

Zusammenfassung

Dynatrace Vienna seeks an experienced Information Developer to architect knowledge across cross-domain product areas and ensure AI-first content remains accurate and useful. You will design prompts, build reusable templates, and curate AI-generated drafts for accuracy, partnering with engineers, PMs, and AI teams to scope knowledge work.

Ideal candidates have 5+ years in technical writing, strong editorial judgment, and hands-on experience with Markdown, Git, Jira, and a docs-as-code workflow in

Qualifikationen

• 5+ years of experience in technical writing, information development, or a closely related content-engineering discipline, with a track record of documenting B2B software products.
• Hands-on experience operating an AI-first authoring workflow: designing prompts, building reusable templates and skills, instructing agents, and curating AI-generated drafts for accuracy and consistency.
• Experience treating documentation as structured data: modular, semantically structured units optimized for both human readability and AI retrievability.

Aufgaben

• Architect knowledge across complex, cross-domain product areas by defining content models, taxonomy, and lifecycle so the same source can serve human readers and AI consumers.
• Curate AI-generated content and review work from other Information Developers for nuance, structural integrity, and accuracy.
• Design prompts, build reusable templates and skills, and instruct agents that draft, validate, and surface gaps in the knowledge base.
• Apply Dynatrace's structured content principles, metadata schema, and chunking strategy for modular, machine-readable content.
• Collaborate with subject-matter experts, Development, Product Management, and AI teams to scope knowledge work.
• Mentor less-experienced writers and Information Developers, and shape team-wide authoring standards.

Kenntnisse

Technical writing

AI-first authoring

Editorial judgment

Agile software development

Markdown

Git

Jira

Command line

Tools

Markdown

Git

Jira

Command line

Jobbeschreibung

Dynatrace Vienna seeks an experienced Information Developer to architect knowledge across cross-domain product areas and ensure AI-first content remains accurate and useful. You will design prompts, build reusable templates, and curate AI-generated drafts for accuracy, partnering with engineers, PMs, and AI teams to scope knowledge work.

Ideal candidates have 5+ years in technical writing, strong editorial judgment, and hands-on experience with Markdown, Git, Jira, and a docs-as-code workflow in