AI-Driven Media Support Engineer (SaaS, 24x7)

eMedia Monitor GmbH; Wien; On-site; EUR 30,466 - 36,493; Full time

Job summary

A leading media intelligence company in Vienna is seeking a Technical Support Engineer to maintain the SaaS Service and ensure optimal performance. The role requires solid knowledge of Windows and Ubuntu operating systems, networking, and multimedia. Candidates must have proficiency in English and ideally a scientific background. This position offers competitive compensation including 14 payments annually, with potential for overpayment based on qualifications. Join an innovative team in a fast-growing environment.

Qualifications

• Knowledge in Windows and Ubuntu operating systems is required.
• Experience with multimedia technology is necessary.
• Understanding of networking and protocols such as HTTP is essential.

Responsibilities

• Maintain and ensure the uptime of SaaS Service.
• Engage in state-of-the-art issue tracking.
• Participate in code reviews and automated unit testing.

Skills

Windows operating system knowledge

Ubuntu operating system knowledge

Multimedia knowledge

Networking and protocols like HTTP

AI Skills

Proficiency in English

Basic German or other languages

Excellent communication skills

Strong work ethic

Education

Bachelor or Master studies in a scientific field

Job description

A leading media intelligence company in Vienna is seeking a Technical Support Engineer to maintain the SaaS Service and ensure optimal performance. The role requires solid knowledge of Windows and Ubuntu operating systems, networking, and multimedia. Candidates must have proficiency in English and ideally a scientific background. This position offers competitive compensation including 14 payments annually, with potential for overpayment based on qualifications. Join an innovative team in a fast-growing environment.