Account Manager – IT-Services (m/f/d))

Netcup; Österreich; Hybride; EUR 57 000 - 69 000; Plein temps

Avantages offerts par ce poste

Mentoring program

Good transport connections

Flexible working hours

Free parking

Mobile phone and notebook

Résumé du poste

Anexia Cloud Solutions in Austria is seeking an experienced Account Manager to manage and grow our existing DACH customer portfolio across cloud hosting, virtual data center and IT solutions. You will be the primary contact for clients and drive revenue growth by identifying needs and coordinating with Solution Architects, Engineering and Operations.

You will develop account plans, pursue up-selling and cross-selling opportunities, and shepherd the full sales cycle from needs assessment to

Qualifications

• Several years of experience in customer service or sales, ideally in cloud, hosting, or IT infrastructure.
• IT-related education or relevant professional experience is preferred.
• Strong communication skills with a solution-oriented mindset.

Responsabilités

• Managing and long-term development of an existing customer portfolio in the DACH region.
• Developing account plans to identify up-selling and cross-selling opportunities.
• Managing the entire sales cycle from needs assessment to closing.
• Collaborating with Solution Architects, Engineering, and Operations during solution development.
• Identifying customer needs and matching them with suitable portfolio solutions.
• Owning revenue growth, customer satisfaction, and contract renewals.
• Representing Anexia at client meetings, trade shows, and industry events.

Connaissances

Customer portfolio management

Account planning

Sales cycle management

Cross-functional collaboration

German & English proficiency

Description du poste

Be Yourself - Because that´s how we want You to be

We can, we want and we are also entitled to - because we are a team of highly motivated and qualified employees who are as passionate about inspiring customers as we are about working on technical solutions. And that makes us unique! If you want to take yourself and our products further, then come to us and shape the future of netcup!

as of now | Full-time | Vienna, Graz, Klagenfurt

Salary: from € 63.000 gross/year, depending on qualification and experience.

As an Account Manager at Anexia Cloud Solutions, you manage and grow our existing customer portfolio across the DACH market while actively winning new customers. You're the go-to contact for our customers across our portfolio – Managed Hosting, Virtual Data Center, IT Solutions, and global infrastructure – making sure they get the most value out of our solutions.

#PROFILE

• Managing and long-term development of an existing customer portfolio in the DACH region
• Developing account plans to identify up-selling and cross-selling opportunities
• Managing the entire sales cycle (needs assessment → technical coordination → proposal → closing)
• Close collaboration with Solution Architects, Engineering, and Operations during solution development
• Proactively identifying customer needs and matching them with suitable solutions from our portfolio
• Responsibility for revenue growth, customer satisfaction, and contract renewals
• Representing Anexia at client meetings, trade shows, and industry events

#WANTED

Several years of experience in customer service or sales, ideally in cloud, hosting, or IT infrastructure

• A strong affinity for IT and an interest in cloud architectures and infrastructure technologies, ideally supported by IT-related education or relevant professional experience
• Strong communication skills, a passion for proactively engaging with customers, and a solution-oriented mindset
• Strong customer focus and experience in long-term relationship management
• A structured and independent work style, combined with the ability to work well in a team and strong organizational skills
• Very good written and spoken German and English skills

#WHAT WE OFFER

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

Have we sparked your interest?

We look forward to your expressive application!

Founded in 2008, the company has been part of the international Anexia Group since 2016 and, as an Internet Service Provider, serves over 75,000 business and residential customers worldwide. Our main strength lies in the provision of web hosting, virtual and dedicated servers, and support of the same through management services. We also offer our customers a large selection of Top Level Domains.

Worldwide, we serve over 200,000 satisfied customers with 400,000 domains.

Our quality has won several awards - picking up a 'Very good' from CHIP computer magazine.

Part of the Anexia Group with over 400 employees and 6 office locations worldwide.