Accommodation Manager

at; Österreich; Vor Ort; EUR 40 000 - 60 000; Vollzeit

Zusammenfassung

An independent hotel venue is seeking an Accommodation Manager to enhance guest experiences and lead a dedicated team. The ideal candidate should have prior hotel management experience and a strong customer service focus. Applicants should be proficient in reservations and revenue management. This position promises a supportive atmosphere and the opportunity to contribute to a well-respected legacy.

Qualifikationen

• Previous hotel management experience or willingness to progress.
• Experience in a 4- or 5-star hotel or resort.
• Proficiency in reservations and third-party website management.
• Strong expertise in revenue and account management.

Aufgaben

• Lead accommodation operations to improve guest experiences.
• Provide exceptional customer service during guest interactions.
• Monitor room rates for occupancy and revenue maximization.
• Manage and develop a dedicated team with training.

Kenntnisse

Hotel management experience

Customer service

Organisational skills

Front office operations

OPERA Cloud experience

Jobbeschreibung

Overview

The Glen Hotel is seeking an Accommodation Manager to join our award-winning venue in Eight Mile Plains. We are an all-encompassing destination featuring our Deck Bar, Charles Baker Coffee & Donut Shop, Lily Restaurant, Gaming Room, 4.5-star accommodation, 5 diverse event spaces and a drive-thru bottle shop. The Glen is an independent venue, owned by the same family for over 62 years. We are an essential part of our local community, with a team that is passionate about hospitality and delivering exceptional service alongside strong food and beverage offerings.

Responsibilities

• Lead accommodation operations to ensure every guest experience exceeds expectations.
• Provide exceptional customer service and effectively manage all guest interactions.
• Monitor room rates to maximise occupancy and revenue.
• Collaborate with contracted suppliers to maintain the hotel’s pristine condition.
• Manage and develop a dedicated team, overseeing rostering, recruitment, training, and ongoing development.
• Foster existing relationships while driving new business growth.

What We’re Looking For

• Previous hotel management experience or a willingness to take the next step in your career with a can-do attitude.
• Experience in a 4- or 5-star accommodation hotel or resort.
• Proficiency in reservations and managing third-party websites.
• Demonstrated expertise in revenue, sales, and account management.
• Exceptional organisational, time management, and written communication skills.
• Strong front office operations background with the ability to implement procedures and processes.
• OPERA Cloud experience is highly regarded.
• A hands-on leadership style to guide and manage a small team.

How to Apply

Apply now with a cover letter and resume to become part of The Glen Hotel’s award-winning legacy.